I'd really encourage you to follow Linda's instructions. If this outfit isn't legit, and is writing their own orders the hospital should know about
it to prevent more abuse. It sounds very suspicious to me from a medical standpoint that any legit PT would think you'd be ready for PT right after a fusion. They should be worried about
liability. And sending someone to your home on a Sunday to charge you OT - ridiculous. I had some wonderful home health nurses from our community agency come after my fusion because I was having some problems, but they didn't order any PT. They first contacted my doc's office to OK them coming and all they were doing is checking vitals and my incision. I'd also not be quick to pay the bill from this outfit. There are many channels where you can report them, and I suspect once they see you're not going to just sit by and take it they may be more than willing to renegotiate charges. They can also be reported to your insurance company, who has to credential them (an approval process for all health care providers) in order for them to be a provider.
Hey, this will give you something to do while you're healing!
I'd also add while you're complaining to your insurance company - and you should do that fairly soon - make sure you get back the "visits" used. If you've only got 10, they likely used 1 or 2 (or more - they may be charging you for when they showed up at your door), and then when you really need the PT, you''ll be short on visits. I'd put it in writing as well as call your insurance company. They may take a look at this outfit and especially if they have other complaints, they can decide whether to keep them as an approved provider.
Post Edited (PAlady) : 5/28/2008 2:30:59 PM (GMT-6)