Vent--What a waste of time!!

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Regular Member

Date Joined Oct 2006
Total Posts : 153
   Posted 5/27/2008 2:01 PM (GMT -6)   
Sorry guys but I need to vent. I've been waiting for my GI to get back to me, as promised, on the next step in treatment which will probably be Remicade. He needed to consult with my Hepatologist as Remicade is bad for people with chronic Hep B (which I've had since childhood). I kept calling every week to gently remind him that I'm still waiting on an answer. Finally yesterday he tells me that he doesn't have time and that I should just make an appointment with my Hepatologist myself. I thought I was going to shoot him. I've been waiting almost 3 weeks for an answer and now he tells me to take care of it myself?! If I had known that I would have made an appointment 3 weeks ago. Now I have to wait until my Hepatologist has an availability which isn't going to be any time soon. What a waste of time! In the mean time, my fistula ain't gonna fix itself!! Freak'n doctors!
Thanks for letting me vent.
32-year-old female diagnosed with CD in 2001.
Currently taking Pentasa 4g x four times daily and probiotics.

Regular Member

Date Joined Apr 2004
Total Posts : 407
   Posted 5/27/2008 2:09 PM (GMT -6)   
thoughts are with your!
 May God Bless and keep you in his care.

Veteran Member

Date Joined May 2007
Total Posts : 1284
   Posted 5/27/2008 2:18 PM (GMT -6)   
That's awful, RK... :(... *Hate it when doctors do things like that*

Seems like they're always so busy... So busy they don't have time for their patients...

I think it's probably because there's just not that many doctors out there.... Maybe it's cause medical school is too expensive.... but... it just really sucks.... :(... Doctors are suppose to pay attention to us...
I think I am being picked on by life, sometimes. But's that okay. Life and I are good buddies... I know life doesn't mean no harm. It just is the way it is. I can accept that.

Veteran Member

Date Joined May 2003
Total Posts : 9448
   Posted 5/27/2008 2:42 PM (GMT -6)   
I'd be inclined to find another gastro while I was at it. There's no reason he couldn't have had his desk dragons contact the Hepatologist. Then its only a matter of the two conversing for a few minutes, each having had a "heads up" that the conversation was going to take place at a specified time, to both have your records in front of them.

I'm not as patient as you are. I'd have already taken matters into my own hands and made my own appointment. I have a gastro who is only in her office one day a week, sometimes an extra half day. The other days she's doing procedures. Once she was aware I was considering switching to another gastro things improved greatly. She now has another gastro in practice w/her and has increased her office staff and the quality of her office staff as well. So I am sure I am NOT the only one who made it clear whilst we really liked her she wasn't much value to us if the communication wasn't there.
Some people are like Slinkies... Not really good for anything, but they still bring a smile to your face when you push them down a flight of stairs.

Regular Member

Date Joined Jul 2004
Total Posts : 422
   Posted 5/27/2008 3:32 PM (GMT -6)   
OMG!!! How freakin' annoying is THAT?! What a waste of your TIME! You could've already BEEN to the Hepatologist in the amount of time it took your GI to tell you to do it yourself! And if he'd initially wanted you to make the appt yourself, WHY did he tell you he wanted to CONSULT with the Hepatologist himself?! Grrrr... I know you were irritated. I sure would have been.


Earlier this year, I had the hardest time getting answers from my GI's office. At his office in order to get a message to HIM, you have to leave a message with his nurse. He's also in practice with a Nurse Practitioner. Becky (the nurse) never called me back the first time I called to leave a laundry list of symptoms for her. My question was could I get an appointment with the GI before my next 6 month appt which wasn't until June. I didn't know how long to wait to call BACK and ask the same thing after not hearing back from her. When I finally got someone to answer my 3rd message a few weeks later, I was told my GI was out of town. So I asked to see the Nurse Practioner because I was super sick and couldn't wait any longer and they actually said, "Um, well did the GI say that was OK for you to see the NP?" WHAT?! What difference does it make?!? I actually like the NP better than I do my GI. He's much more thorough. I'd rather see him during my 6 month appointments.

So I tend to wait a week or so before calling back and leaving another message - the same message - if I don't hear back from my GI.

What about you guys? How long do YOU wait before calling the GI back after not hearing from them the first time?
Diagnosed in October, 2004 at age 33.
Current Rx's: Colazal (generic), Nexium (generic), Ferrous Sulfate, One-A-Day multivitamin, Omega-3 Fish Oil, Vitamin D, Vitamin A, Calcium-Magnesium-Zinc, Cranberry pills
Secondary conditions: mouth ulcers, joint pain, swelling ankles, extreme fatigue
Previous/occasional Rx's: 20mg Prednisone taper, Flagyl, Levaquin

Regular Member

Date Joined Apr 2008
Total Posts : 60
   Posted 5/27/2008 4:41 PM (GMT -6)   

Sorry to hear you've had such a hard time.  Maybe you should find a new GI...someone who will actually take care of you. 

Answer to Kittikatt- if I call first thing in the morning and don't hear back by noon I call again.  Then I call again before 4 p.m. if I still haven't heard back. You hate to be a pain, but it's so hard when you are feeling sooooo crappy and want some answers.  I think you have to keep bugging them every 3-4 hours until you've been heard.  At my GI office, I have to leave a message with the front desk to get a hold of my GI's nurse.  Sometimes they fail to give the message to the nurse.  

Veteran Member

Date Joined May 2005
Total Posts : 511
   Posted 5/27/2008 6:52 PM (GMT -6)   

OH man I would be so pissed!!!! And I would make sure to tell your GI doctor how you feel.  That's one thing I'm not affraid of. I had to let my GI doctor know how I felt about him a few weeks ago.  We're cool again.  lol


When I have to call my GI doctor, I almost always have to leave a voice message.  I don't know what his receptionist does for a living, but she NEVER answers the phone so it goes to voice mail. lol  I leave a brief message and wait for my doctor to call me back.  If its a tuesday, I don't hear from him until 8pm.  Any other days if I don't hear from him by about 2pm then I know he won't call me back until after 6pm.   But he does call me back. 

Regular Member

Date Joined Mar 2008
Total Posts : 274
   Posted 5/27/2008 6:58 PM (GMT -6)   
If it makes you feel any better.. I have been in a flare since March 6 and have been waiting to see my GI from the end of March until the 9th of June. :| They are very rare people in this neck of the woods and so are very very busy. :(
Jenn 26/female
Ulcerative Colitis Diagnosed May 2004
Sulfasalazine 500MG as needed <usually one pill a day> until I see my GI
Daily Vitamin for Women and Folic Acid
Currently in a flare since March 6 !!!!!!!!!!!!!!!!!!!!!!!

Regular Member

Date Joined Jul 2007
Total Posts : 239
   Posted 5/27/2008 8:16 PM (GMT -6)   
I'm like Jen, I expect to hear back that day. If I call late in the day, I'm willing to wait until the next afternoon. My GI is in a large practice so there are a lot of people to go through to leave the message, and my doc's nurse never seems to think I need to be calling, but he always answers anyway!
diagnosed w/Crohn's 11/06, solving the mystery of years of on/off abdominal pain. No more "it's just a virus". 34f with 2 boys, a lovable dog, and a wonderful husband. 150 mg Imuran, bentyl, vicodin as needed, omeprazole, fish oil, sublingual B12, metoprolol for orthostatic hypotension and heart palpitations. Bowel resection 9/07. Doc says no active disease, but flare-ups anyway. 11 year old son with IBS-C, on Bentyl.

Veteran Member

Date Joined Dec 2007
Total Posts : 2113
   Posted 5/27/2008 9:32 PM (GMT -6)   
When I call my pcp I never get a return call even when I was really sick and called every day for two weeks.
When I call my rhuemy I speak to a receptionist. The nurse calls back usually within an hour and the doctor calls either at 10:00 or at 6:00 that same day. The doctor calls back even if the nurse has answered my questions and the doc has nothing to add she just confirms what the nurse said and asks if I have any further questions. I love my rhuemy-I need a new pcp.

Veteran Member

Date Joined Mar 2007
Total Posts : 900
   Posted 5/28/2008 1:36 AM (GMT -6)   
How frustrating, infuriating and reprehensable. There is nothing worse than waiting and waiting for someone to call back. Seems like your whole life is put on "hold" while you wait for answers. I would be inclined to write him a very carefully worded letter.... being very diplomatic all the while telling him how frustrated and disappointed that you had to wait 3 weeks only to find out you had to make the arrangements with your hepatologist yourself. .... and that next time could he perhaps tell you right away if he thinks he may not have the time to see to it himself , understanding that he is extremely busy etc.
If that doesn't get the respect and response that you like then maybe it is time to find a different GI. He's supposed to be working for you!!!!
Anyway , good luck....hope you are feeling better soon and that someone treat this fistula pdq!
Love and prayers,
51 yr.old retired RN,Crohn's D for last35 yrs..severe esophagitis, migraines,strictures,urethral stricture,depression,probable MS.,RLS, arthritis

Veteran Member

Date Joined Jan 2007
Total Posts : 3200
   Posted 5/28/2008 11:38 AM (GMT -6)   
I told my GI once, that I was about ready to fire him. He looked somewhat confused, then came to a little when he realized
that I could do that.. I'm sure he could manage very nicely without me, but sometimes it's nice to remind them, that they do
work for you. If you are doing the things that you're told, then they she be respectful enough to do their share. I know they
are busy, but sometimes these things can only be put down to poor management, or forgetfulness. Not always the docs fault

Too many years with CD
Two bowel resections, several obstructions.
Fibromyalgia and recently diagnosed with chronic pancreatitis

Laughter is the brush that sweeps the cobwebs from our hearts

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