My Doctor Rant for the month!

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Zanne
Veteran Member


Date Joined Apr 2005
Total Posts : 3763
   Posted 8/18/2008 2:18 PM (GMT -7)   
I have been on Xifaxan for the past 2 years and as far as I'm concerned it has been a wonder drug for me. But, I have to have prior authorization from my insurance company because it is an off label use. This hasn't been a problem since the first time I got authorization after a one month trial, until now! I knew my year was up so I called my doctor's office two weeks before I would be out of meds. Then I kept checking with the pharmacy and the insurance company, and each time I was told that the paperwork hadn't been submitted, so I would call the doctors office. The receptionist would tell me she would send the paperwork to the nurse practitioner and I would wait another few days. Finally, on Thursday, still no paperwork, I got a little upset. I was told the nurse would call me. NO phone call. Called again today, no paperwork. Got really upset, told the nurse would call me, instead the receptionist called back, "we need your insurance company's phone number". Its been over 2 weeks, I'm out of medicine. The last time I was out of this medicine I ended up having more hospitalizations in one year than I have had in my entire history with this DD. Was it because I was off Xifaxan, probably not, but I really don't want to find out!!!! Does it really take over 2 weeks to resubmit the paperwork from a year ago. All they have to do is change the date. I just saw him a month ago, it isn't like I should need an appointment.

I should say this is the head of GI at a major hospital who I only see once a year and who only Rx this one med for me, thank GOD. I have one other med that needs a prior authorization that I get from my PCP, I called him on Tuesday and that paperwork was in on Friday. rolleyes
Suzanne

CD 19 years offically, 29 unofficially. 3 resections '93, '95 '97
Symptoms constantly but all tests show only minor ulcerations. Currently having multiple episodes of gastritis with no known cause.


Prednisone, 6MP,Prevacid, B12 shots, Bentyl, Xifaxan.....


sjkly
Veteran Member


Date Joined Dec 2007
Total Posts : 2113
   Posted 8/18/2008 2:21 PM (GMT -7)   
How annoying-I hate it when doctors don't take care of things like that right away. I also hate it when they don't call back.

CrohnieToo
Veteran Member


Date Joined May 2003
Total Posts : 9448
   Posted 8/18/2008 2:29 PM (GMT -7)   
I'm afraid I'm the type who would have marched into his office and asked where the paperwork was loud enough that other patients could hear as I explained that I asked that the paperwork be submitted over two weeks ago so that I would NOT run out of my NECESSARY medication. I don't mean create a scene, but I do mean loud enough it could be heard by all patients in the waiting room.
Some people are like Slinkies... Not really good for anything, but they still bring a smile to your face when you push them down a flight of stairs.


Zanne
Veteran Member


Date Joined Apr 2005
Total Posts : 3763
   Posted 8/18/2008 2:36 PM (GMT -7)   
Ya I might actually do that, except that, its an hour away in a major city, with parking issues and such. Plus the chance of actually being there on a day when He's there are almost slim and nill. The thing is, up until this last visit, I really liked him and he really seemed to listen. But at my last appointment, he had a nurse practitioner that did almost the whole appointment and was a bit abrasive, so I'm thinking, its more her, than him. BUT, if it isn't done by tomorrow, I will be demanding that He call me. Because just submitting the paperwork is the first step, it still needs to be approved before I can fill the prescription. So minimum Thursday or Friday. Last time I was off this med it was about a month, so I'm keeping everything crossed, and I really don't think this was what made my system go all crazy, but.....
Suzanne

CD 19 years offically, 29 unofficially. 3 resections '93, '95 '97
Symptoms constantly but all tests show only minor ulcerations. Currently having multiple episodes of gastritis with no known cause.


Prednisone, 6MP,Prevacid, B12 shots, Bentyl, Xifaxan.....


Jen77
Veteran Member


Date Joined Mar 2006
Total Posts : 2691
   Posted 8/18/2008 4:03 PM (GMT -7)   
Yes, GO to the office. I've had to do that a few times when they give me the run around. Nothing like having you there to light a fire under their butts. Over two weeks is just unacceptable!
~Jennifer
 
Diagnosed with Crohn's Disease 2/06 after sever GI bleed. Has been suffering since 1998. History of rectal fistula and gallbladder removal. Just finished tapering off Prednisone *YEAH*, Asacol, Questran, Toprol XL (for high blood pressure).


Nanners
Elite Member


Date Joined Apr 2005
Total Posts : 14995
   Posted 8/19/2008 7:11 AM (GMT -7)   
Yeah I feel your pain. I actually really like my GI, but everytime I need a refill of my medications it takes forever to get my refills. I finally went and filed a complaint with the Membership services of my insurance. What bugged me alot was even after complaining it still took another 3 business days to get my meds. I am starting to think it is his nursing staff that is the problem, because my PCP always has my refills within hours and I know I love his nurses. And when I marched into my GI's office to demand to know where my refills were they (the GI nurses) looked at me like deer caught in the headlights. Sorry you are having to go thru all this crap, I sure hope you get your meds before all H*ll breaks loose. ((HUGS))
Been living with Crohn's Disease for 32 years.  Currently on Asacol, Prilosec 60 mg, Estrace, Prinivil, Diltiazem, Percoset prn for pain and Calcium.  Resections in 2002 and 2005.  Recently diagnosed with Fibromyalgia and doing tests to see if I have Inflammatory Arthritis or AS.


Zanne
Veteran Member


Date Joined Apr 2005
Total Posts : 3763
   Posted 8/19/2008 8:18 AM (GMT -7)   
I'm waiting until after lunch time and then if the paperwork hasn't been filed with my insurance company, I will start doing my tap dance routine on the staffs head. It won't be pretty, but it might make me feel better. turn
Suzanne

CD 19 years offically, 29 unofficially. 3 resections '93, '95 '97
Symptoms constantly but all tests show only minor ulcerations. Currently having multiple episodes of gastritis with no known cause.


Prednisone, 6MP,Prevacid, B12 shots, Bentyl, Xifaxan.....


Matthew
Veteran Member


Date Joined Oct 2004
Total Posts : 3932
   Posted 8/19/2008 12:37 PM (GMT -7)   
Wear High Heels! LOL

Matthew

Zanne
Veteran Member


Date Joined Apr 2005
Total Posts : 3763
   Posted 8/19/2008 1:19 PM (GMT -7)   
I was just about to put them on, put the paperwork is done and my insurance has approved it! Woo Hoo. It will take 24 hours for it to get input into the pharmacy system but I can fill my script tomorrow. Thank GOD I started this 2 weeks before I ran was going to run out. I've actually only been off it for 3 days, but it could have been weeks, or I really would have been doing a tap dance number tu-tu included!
Suzanne

CD 19 years offically, 29 unofficially. 3 resections '93, '95 '97
Symptoms constantly but all tests show only minor ulcerations. Currently having multiple episodes of gastritis with no known cause.


Prednisone, 6MP,Prevacid, B12 shots, Bentyl, Xifaxan.....

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