I saw a new eye doctor who is listed on my health insurance as a covered provider. Anyhow, my insurance processed the claim and put it through as a non-participating provider. I contacted them right away to make sure and sure enough, they found the doctor and resent the claim in. They told me it would be about 7-10 days before the new claim went through and it has been past that and the claim has NOT gone through. I contacted them again about a week ago and they said it was still in process. I still have not heard anything so I contacted them yet again.
I am worried about a couple of things. First, my Prometheus Blood Test was never paid for, at all, by my insurance, probably because I left it up to the GI's office to submit letters. I ended up with a $455.00 bill in the end. I cannot afford trips to the eye doctor to NOT be covered, especially when they list him as being a covered doctor!
Second, I don't want to bug my insurance to where they get upset with me...if that can even happen. Maybe I am just being paranoid but honestly, if I don't take care of this stuff, no one else will.
So,when is bugging your insurance "too much"? I have a follow-up with this eye doctor next Monday and I would like to know if I can plan on him being covered, as well as what to tell the office if they ask about my account.
What do you all think?