Short answer: Yes the change is good. Longer answer: As I am the depressed spouse, I can tell you all the things you are saying and doing do help. When I'm depressed I lose the ability to express myself. That doesn't mean I don't love my wife or want to reach out to her, I just am unable to.
Why haven't they given you're wife an appointment yet? I could understand if it was a three week wait to get into see the counselor but not to have given her an appointment yet? Did you make a follow-up call?
Thoughts and prayers are with you and your wife,
Jon, Co-moderator for Crohn's Disease and Depression forums
"The man who insists upon seeing with perfect clearness before he decides, never decides. Accept life, and you must accept regret." -- Henri-Frédéric Amiel (1821-81), Swiss philosopher, poet