Kitt has computer issues

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stkitt
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Date Joined Apr 2007
Total Posts : 32602
   Posted 5/6/2009 11:50 AM (GMT -7)   
My ISP provider is having problems, sorry but will be back online from home asap.
 
Kitt

getting by
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Date Joined Sep 2007
Total Posts : 40572
   Posted 5/6/2009 12:03 PM (GMT -7)   
I have had computer issues too. It keeps saying that it is running out of memory. and I can't open my emails. Does anybody have a clue to what that means, running out of memory on line such and such.

This is a bummer.

Hugs, Karen
  Moderator-Depression and fibromyalgia
 
fibromyalgia, Chronic fatigue, depression,allergies


CassandraLee
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Date Joined Feb 2003
Total Posts : 844
   Posted 5/6/2009 3:21 PM (GMT -7)   

Karen:  If it says you are running out of memory when you are online you should first make sure that you have no other programs running.  If you have only one or two things open, I would suggest running a good virus and spam protector program.  It sounds like your computer may be infected.

Cass


getting by
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Date Joined Sep 2007
Total Posts : 40572
   Posted 5/6/2009 3:45 PM (GMT -7)   
Oh no... I rebooted and when I did, it said something about giving more memory. So I hope that the problem is solved. Last year I got that antivirus2009 which reaked havoc on my computer. But I got maleware or something and got rid of it. I hope that I don't have anymore problems. Thanks...

Hugs, Karen
  Moderator-Depression and fibromyalgia
 
fibromyalgia, Chronic fatigue, depression,allergies


Akram
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Date Joined Feb 2005
Total Posts : 616
   Posted 5/6/2009 4:08 PM (GMT -7)   
Hi karen, if your computer is saying it's running out of memory that propably means your running out of physical memory (RAM), to compensate for that itusually adds more virtual memory, but that is only a temporary solution, a better one would be to add more physical memory (RAM) to your computer, which will speed it up considarably, and it's now very cheap to add more, just send your computer to a tech shop they can do that for you or ask your administrator to handle this. I recommend at least 1 GB of physical memory (RAM), and 2 GB of virtual memory

Secondly, I advive you to have anti-maleware and anti-virus all the time on your PC running, the best free ones I suggest having are:
Anti-Maleware: Super Anti-Spyware
Anti-virus: Avira Free Anti-virus

You can download and install them to your PC from the links I given to you via www.download.com which is a free download site.

Lastly, if you want I can offer to check your PC via remote control using windows live, to see how much physical memory (RAM) you have got, if you want to do it yourself, just can goto your desktop, right click on my computer and click on properties, this should show basic information on your PC like your CPU, windows version and your physical memory (RAM).

good luck, and feel free to ask me anything regarding computers! that's my specialty :)

Post Edited (Akram) : 5/6/2009 5:19:57 PM (GMT-6)


getting by
Forum Moderator


Date Joined Sep 2007
Total Posts : 40572
   Posted 5/6/2009 5:35 PM (GMT -7)   
Thanks Akram,

I will go there and let you know so you can tell me if I need more. I really appreciate your help. I have been trying to download Adobe Flash Player. It says that it is installed, but I can't watch any videos, like youtube or anything. I don't understand why it keeps saying that it installed when it doesn't. I tried to put active X (I think it is called) on prompt like it said in trouble shooting, but it didn't help.

I don't know if I have something blocking it. My java script is open.

Thanks,
Hugs, Karen
 
Also it said celron(R)cpu 1.70GHz
                1.69GHz, 128MBof RAM


  Moderator-Depression and fibromyalgia
 
fibromyalgia, Chronic fatigue, depression,allergies

Post Edited (getting by) : 5/6/2009 8:48:47 PM (GMT-6)


Akram
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Date Joined Feb 2005
Total Posts : 616
   Posted 5/6/2009 6:14 PM (GMT -7)   
karen,

What browser do you use? if your still using internet explorer 6 then you should upgrade, most people who upgrade either move to internet explorer 7 or firefox from mozilah, I would recommend you to try firefox, I'm using it since 2007 it's the fastest growing broswer, it has pop-up protection and very eazy to use, faster than internet explorer. and it is more reliable, here is a link to get it :
Download firefox

about about Adobe Flash Player, once you install firefox, goto you tube and then if it needs any additional add-ons it will propmpt you to install them as a plug-in, or you can try this link:
Get Adobe Flash Player

Here is a report that shows the current marcket share of internet browsers by verions, firefox has bin growing steadly since 2007:
Browser Version Market Share
as you can see from the report, 17% of users still use internet explorer 6, 44% have upgraded to internet explorer 7, and only 4% upgraded to the latest version internet explorer 8, while 20% of previews internet explorer users have adopted the latest version of firefox which is version 3.0. since your low on physical memory I would suggest firefox to you because it also has a lower memory footprint.


IMPORANT: Corrected the "get Adobe flash player" link, it was pointing in the wrong place, sorry about that..

Post Edited (Akram) : 5/6/2009 9:51:19 PM (GMT-6)


getting by
Forum Moderator


Date Joined Sep 2007
Total Posts : 40572
   Posted 5/6/2009 7:45 PM (GMT -7)   
Hi Akram,

I upgraded to internet explorer 8. I did what you said and I have 128MB of RAM. That should be good, right?

I will check out that firefox if you think that I should. Do you think it would help me get Adobe Flash Player? I have always had internet explorer, can you have both?

Thanks again

Hugs, Karen
 
It actually said
celeron(R)CPU 1.70GHz
1.69GHz,128MB of RAM


  Moderator-Depression and fibromyalgia
 
fibromyalgia, Chronic fatigue, depression,allergies

Post Edited (getting by) : 5/6/2009 8:50:59 PM (GMT-6)


Akram
Veteran Member


Date Joined Feb 2005
Total Posts : 616
   Posted 5/6/2009 8:48 PM (GMT -7)   
Hi karen,

First about the RAM, 128MB RAM is really really bad, that explains why the computer is complaining about running out of memory. most computers now days come with at least 1024MB RAM (1 GB ) or even 2 GB. I used to have 512 MB RAM with my old computer that I got in 2003, which was fine for a while but it really depends on what you are doing with your computer, I do a lot of video editing, decoding, image editing, watch moves and listen to music so 512MB was not even enough for me , so I got my new computer 2 months ago, which has 2GB of ram ( 2048MB RAM). and it is so much faster now to do the video editing and decoding or doing anything for that matter.

Since you only have 128MB of RAM I assume your still running windows XP, as the later version of windows need more RAM to run in the first place, I would suggest upgrading to at least a total of 256 MB RAM or even 512 MB and you will notice a huge difirence in speed and reliability of your computer. I don't think you need more than 512MB, since you probably don't do any heavy stuff like watching movies or video editing or decoding, but if you want to go to 1GB it still isn't a bad idea, as it makes your computer able to run many programs such as office and your internet browser at the same time, and nowdays memory is really cheap, maybe less than $20 for a single 2GB chip DDR2. your memory type is propably the old DDR1, but it could be DDR2 as well I'm not sure. your best option is to probably get a used 256MB or 512MB chip, that will be even cheaper than buying a new one. I really Hope your memory isn't Rambus/RDRAM though as that is an almost extinct type of memory and very expensive to upgrade, thats the type of memory that was on my old computer and I could not upgrade beyond 512MB because the price of the memory upgrade ( if found ) is more than the price of a new computer! I could not find even used ones in my country, and when I checked on the internet there was some selling 512MB Rambus/RDRAM chips between $500 and $2,000 on e-bay beleave it or not!

something else to watch out for is the diskspace, it can decrease the system performance and cause reliability issues as well, to check this, goto your desktop again, then double-click on my computer, this should show you drives C and maybe D, E depends on how many partitions you have, most people either have only C and maybe a D as well, with the cdrom on D or E. check C and maybe D, by right clicking on the drive then click on properties, check how much free space you have there, if you got less than 200 Megabytes then it's not good. every drive like C or D should have at least 10% free so that it could function with good reliability and speed. otherwise you may end-up slowing your PC and cause data loss in some situations. if you have less than 200MB free disk space then you should delete some of the stuff that you don't really need specially the temporary files and browser history, if you need to do that ask me and I'll tell you how.

if you have internet explorer 8 you should be able to use adobe flash player with it, I don't know why it is not working for you, you might be having some software conflict or a bad installation of adobe flash player, try going through the link I provided and re-install adobe flash player's latest version here is the link again Adobe flash player download ( I just noticed that old link was the wrong link so I just corrected it by the way sorry about that) once you click on the link it should go to the download site, but you have to choose your operating system which I assume is windows XP, so select "Windows vista/XP/2003/2000", and click on continue , this will bring more options, the first option is flash player for internet explorer and is about 1.5MB it should be selected by default, if your using another browser like firefox/safary/opera then you can choose the second option. after you have made the selection you can click on "agree & install now icon" this will start a file download around 1.8MB and then the installation will start, follow on-screen prompts/instructions until it says the installation is completed.

And about having firefox and internet explorer toghether on your PC it is possible, and there are no issues except you have to decide which one is your default browser, in other words if a program tries to access the internet it will do that by opening the default browser which ever it is, it is simple however to change which one is the default browser, if you have problems with that let me know I can show you how. by the way I have internet explorer 8, firefox 3.0 and, safari beta 3.0 and google chrome. yes even google has their own browser now, even though it's still not very popular but it has the smallest memory footprint so far, after trying all 4 versions I found the best to be firefox for many reasons, google chrome is good but it's new and in early stages at the moment, while safari is popular on MAC computers, but even my brother who owns a MAC actually uses firefox on it, and say's it's far better.

You don't have to change to firefox to get adobe flash player to work, but it's good to give it a try when you have the time it's worth it. one nice feature is the bookmark tool bar ( called favourates bar on internet explorer ), you can sync it between difirent computers too using a small program called xmark, which is a firefox add-on. I don't think I can live without the bookmarks toolbar, I have all my favourate sites onragnized neatly on it, I even have them organized as categorized ( like folders ) , which are groups of web sites that are related to each other.

let me know how the adobe flash installtion goes! good luck :)

Post Edited (Akram) : 5/6/2009 10:02:09 PM (GMT-6)


getting by
Forum Moderator


Date Joined Sep 2007
Total Posts : 40572
   Posted 5/6/2009 9:29 PM (GMT -7)   
I am having trouble downloading this one too. Cant' seem to get through the process. Somehting came up on the screen about a disc. I will try again. But yes I would like to clean up some files and save some space.

I just defragmented the other day and was suppose to clean up the disc or drive or something like that. It did speed up the computer. This is an older computer, I got it in 2002. Can't afford another one right now.

Thanks again. I did have my hopes up and wasn't able to finish the process. Now I am having trouble getting back there.

Oh well
Hugs, Karen
  Moderator-Depression and fibromyalgia
 
fibromyalgia, Chronic fatigue, depression,allergies


Akram
Veteran Member


Date Joined Feb 2005
Total Posts : 616
   Posted 5/6/2009 11:24 PM (GMT -7)   
Karen, I need more details as to what kind of trouble your getting with installing the flash player, you said something came up on the screen about a disc. was there a message? what did the message say? please tell me step by step how you end up with this screen. if you can take a screen shot that helps too, send it to my e-mail, to take a screen shot, just press print screen , this will put the image into click board, then open paint ( click on start menu, then click on run, type pain then press enter this will open up paint program ) now with pain program up, use SHIFT-INSERT to paste, or goto edit menu of paint program and click on paste, then save the file as a JPEG file, either by using Ctrl-s or goto file menu and select "save as", make sure to use JPEG format, type a name of the file, in the "save as type" make sure to select format JPEG. now you can send the file as an attachement to my e-mail, you can see my e-mail address on my profile.

to clean the temprary files here is two things you can do:

1. first clean the browser history on internet explorer, since your using internet explorer 8 open it up, then goto the tools menu, select internet options, this should open the General tab by default, now you will see a section for browsing history, click on delete in that section and that should open another menu, now you have to select what parts of the browsing history to delete, you need to make sure to check the one that says "temporary internet files" the rest should not take a lot of space, but if you want to remove them you can do it for security issues, for example you can check "history" to remove logs of where you have been to on the web, so other people who use the computer would not know where you have been. or you can check "passwords" and "cookie" which hold your password and security information that the browser uses to automatically log you on to sites and forums, sometimes you don't want someone else using the computer to have access to your accounts by using your PC, so you can remove them that way, it's good to do so specially if the computer you use is at work and you don't know who has access to it.
2. Ok the next thing is too clean other temporary files here is some directories you can check C:\temp and c:\windows\temp , also it is possible to have D:\temp , and if you have windows on D:\ ( that's rare but it is possible ) then you might have a D:\windows\temp. you can clean all the files in these directories it's completly safe ad they are all temporary files. just becareful not to go to the other directories and delete anything there, specially c:\windows\system or c:\windows\system32 as they contain some imporant files. if you don't know where to start to get to the files, it's very simple, just click on start menu, then click on run and type in "c:\windows\temp\" for example, and press enter, then it should open all the files in that directory, now you need to select all the files, you can do that by holding on Cntrl-a, or going to the edit menu and click on "select all" or you can select indivisual files in the directory with the mouse. after you selected the files you can press the "delete" button on the key board or you can right-click the mouse over your selection and click on delete. that should delete the files.
3. the third thing to do is you can also uninstall any old programs you don't use anymore, like programs that were pre-installed on the system but you never get to use them or never nead them. you can view the programs that are installed on your computer by going to the control panel, first click on start menu, then settings -> control panel. in the control panel you should clock on "add/remove" programs, this will open-up a windows showing all the programs installed. it should also show you how often you use the program and what the size of it. look for programs that say "used rarly" that means they are rarly used, they could be a potenial to be removed. once you decide which progam to remove, you can select it and then click on uninstall, that will start the setup program which will remove the program, follow on screen prompts/instruction until the process is completed.

Yes I understand that you can't afford a new computer, you don't have to replace it , but you can add more RAM, just take it to a nearby computer shot I'm sure they can help you add more RAM or direct you to the correct place. you'd have to carry the computer around which may be some trouble though, but I hear in the US there is some comapies that offer home services too, if you want I can do a search and check this posibilaty, just tell me where do you live, what city / zip code.

Lastly there is something else we can try, if you want goto windows live ( MSN ) do you use it ? it has a remote control feature we can try, I could remotly check your PC and see if there is something I can do to help. I already sent you an invitation based on your e-mail, just goto windows live and accept the invitation, I'm online at the moment.

let me know how this goes!


stkitt
Forum Moderator


Date Joined Apr 2007
Total Posts : 32602
   Posted 5/7/2009 5:57 AM (GMT -7)   

Akram,

Whoooooooo hoooooooo my ISP is back up and running and as I read your post I feel like I am talking to my oldest son who is an electrical engineer.  He lost me at Eathernet...... lol.

I checked my computer and I am showing 56.5 GB of free space, am I OK?

I am so glad your trying to help Karen. 

Hugs to you,

Kitt


Post Edited (stkitt) : 5/7/2009 7:04:36 AM (GMT-6)


Akram
Veteran Member


Date Joined Feb 2005
Total Posts : 616
   Posted 5/7/2009 11:28 AM (GMT -7)   
hi kitt, lol about the eathernet, it should be spelled ethernet by the way :P that what they use for networking.

56.5GB of space is Gigantic lol , you could store 80 movies with that kind of space :) your computer must be kind of new!


getting by
Forum Moderator


Date Joined Sep 2007
Total Posts : 40572
   Posted 5/7/2009 2:56 PM (GMT -7)   
Hi Akram,

This is the first that I have been on the computer today. I didn't receive the invitation. I think I have msn live? Through verizon. And my hotmail.

This is a little overwhelming for me, I will slowly get with you with this. I deleted a lot of programs yesterday. Ones that were icons on my desktop? I think that is how you would say it. I don't know. I am kind of computer illiterate. lol...

But this will work out. I am just slow.

Thanks,

Hugs, Karen
  Moderator-Depression and fibromyalgia
 
fibromyalgia, Chronic fatigue, depression,allergies


getting by
Forum Moderator


Date Joined Sep 2007
Total Posts : 40572
   Posted 5/7/2009 8:57 PM (GMT -7)   
Hi Akram,

I found your invitation, it went to spam. I don't know why. But I tried to email you because they said that I should use my hotmail address, or else I have to open another account. I wanted to send you my hotmail address, but the email came back with post notification. It said that your email address didn't exist. Whatever...

I guess I could sign up with a new account if you don't think it will complicate computer things for me. Let me know.

Hugs, Karen
 
One more thing, I did merge the addresses and sent you a message.  Hope that you got it.  The msn live is a little new to me, so I have to learn it.  I just upgraded it.  Anyhow, I think that this will work.  I didn't get a post notification so far.  So that is good.
 


  Moderator-Depression and fibromyalgia
 
fibromyalgia, Chronic fatigue, depression,allergies

Post Edited (getting by) : 5/7/2009 10:24:05 PM (GMT-6)


Akram
Veteran Member


Date Joined Feb 2005
Total Posts : 616
   Posted 5/8/2009 12:04 AM (GMT -7)   
I got your message about your change of e-mail, so I adjusted my windows live to your new e-mail , now I have to wait till your online again, It's morning here about 10AM but for you I guess it's very late so talk to you soon, I wish you a good night sleep :)

also to avoid me going to your spam/junk mail make sure to add my e-mail to your address book, if you haven't done so already. this will solve this problem

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