OneTouch Software - Caution

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TVEditor
Regular Member


Date Joined Aug 2008
Total Posts : 481
   Posted 8/16/2008 3:13 PM (GMT -7)   
I mentioned in earlier posts that I found the OneTouch software (made by Lifescan) that was available for meters of this brand most helpful but I noted today that there are a few bugs in the program that analyzes the downloaded data from your meter and produces reports for you and your doctor. After comparing my journal notes with what appeared on my computer screen, I noted that the readings displayed in the program do not always (almost never?) agree with my handwritten journal. I thought that this was because each Patient Profile must be precisely set as to pre/post meal times, which I hadn't initially done properly but after correcting this, deleting my downloaded meter readings 2 or 3 more times and creating a new, accurate personal profile, there were still many errors.

There is apparently a problem related to time/date storage and may only affect certain individuals such as myself with wacky hours of awakening or going to bed.

For example:

I take my BEFORE BREAKFAST reading between 5:00 am and 6:00 am. These readings were at first interpreted as NIGHT numbers for the day before. When I deleted all info and re-downloaded the meter readings, they showed up as double entries for the same date. Because of this, all the reports and charts were inaccurate.

I have sent several emails to Lifescan regarding all this & will let you know if there are corrections.

As Yakov Smirnov (first Russian standup comedian ???) replied when asked about the USA's development of a $4,000,000 pen for the Space Shuttle that writes in zero gravity ...

"We use a pencil."

Moral: Computers aren't worth the paper they're printed on! (whut ?!?) Written journals are better.

Your pal,

Chris

gelchick
Regular Member


Date Joined Aug 2006
Total Posts : 477
   Posted 8/16/2008 5:20 PM (GMT -7)   

I have been using this software for close to 2 years with no problems. You have to decide and tell the computer what each hour of the day equates to - before breakfast/ after breakfast etc. You set that up before you download the meter. You have to synchronize your meter to your computer clock. Now if you are in a different time zone, you have to correct for that- check the time your meter displays before you stab yourself and adjust as necessary

I travel extensively- nationally and internationally. The software package was one of the reasons I chose OneTouch. I use an ultrasmart and make notes to myself. Sometimes I set the meter to Grenwich Mean Time and then convert whne I get home. It's not difficult- you just have to be cognizant. I find that the meter accurately reports the number of your test result.

sandy


I just want to live happily ever after-every now and then. Jimmy Buffett


Phishbowl
Veteran Member


Date Joined May 2006
Total Posts : 547
   Posted 8/16/2008 6:00 PM (GMT -7)   
I'm still waiting for them to develop the software for a Mac. I have to run a virtual PC environment on my Mac to use the darn thing (One Touch Ultra user for 2+ years).

I was an IT Metrics Specialist for years and I just can't help playing around with Excel :-)

I've been Type1 for 3.5 years now and I still log every BGL, insulin injections (Basal, Bolus, and correction doses), meals (carbs), and activity... on a daily basis. I update the logs to Excel every week or so and analyse my management on a regular basis that way. I also use a 24 hour clock with my Excel templates - makes graphs/charts soooo much easier and ACCURATE :-)

Cheers,
Kris
Cheers,
- Phishbowl (Type 1 since Jan'05 - Levemir, NovoRapid)
"What's Not Measured Is Not Managed"

"It is impossible for a man to learn what he thinks he already knows"-Epictetus


TVEditor
Regular Member


Date Joined Aug 2008
Total Posts : 481
   Posted 8/17/2008 5:54 AM (GMT -7)   
Well Sandy, I must be doing something wrong. I deleted all the initial records, created a new PATIENT profile with adjusted meal times and reloaded the meter data. I even double-checked the time/date settings as per your suggestion (OK). Still getting readings in the wrong slots when I run the program.

I'll try again today.

Kris: I've been running computers for a while too (started on a Commodore PET back in the middle ages) and was going to put together an Excel spreadsheet but the OneTouch program looked pretty slick so I stuck with it. I hope I can figure out what's going on.

Thanks for the feedback,

Chris

TVEditor
Regular Member


Date Joined Aug 2008
Total Posts : 481
   Posted 8/17/2008 6:27 AM (GMT -7)   
OK, I took another look at a couple of 'misplaced' numbers ...

Before Lunch: August 16, 2008 12:09:11 PM
After Lunch: August 16, 2008 1:48.42 PM

There were 2 'August 16' lines in the program LOGBOOK. The After Lunch reading showed up in the Before Lunch slot on a line by itself and the remainder of the day readings appeared on another 'August 16' line above that.

In my patient meal times setup, I have the Before Lunch range set as 11:00 AM to 2:00 PM and the After Lunch range set as 2:00 PM to 5:00 PM. It looks as though, because of my own personal eating schedule (wacky, not regimented), I am confusing the software. The After Lunch number in my example actually falls in the Before Lunch time range so this would explain the error.

Hmmm, what to do next? Probably eating at regular times would be a good idea.

gelchick
Regular Member


Date Joined Aug 2006
Total Posts : 477
   Posted 8/17/2008 2:41 PM (GMT -7)   
One suggestion- why don't you use the manual comment option to notate meals that deviate form your normal schedule and make the meal time designation as broad as possible? Instead of pre/post breakfast etc you could go by time only 1Pm 3Pm etc- and the notation would say after breakfast at 3PM if that was apropro-
 
The database behing the software is microsoft Access, so if you have Access as part of your MSOffice software, you can open up the tables after you download and change them any way you want. I frequently move all of my reading to clock times for my doctor- especially if I've been hopping back and forth between England and the US- I keep all of my meds on straight clock time too- so I take my Januvia once every 24 clock hours no matter what the local time is.
 
From a programming perspective, I have found the database to be well constructed and reliable.
sandy
I just want to live happily ever after-every now and then. Jimmy Buffett


TVEditor
Regular Member


Date Joined Aug 2008
Total Posts : 481
   Posted 8/18/2008 5:19 AM (GMT -7)   

As usual, it was me that was at fault.  Yes, the program runs fine.  It was my unusual schedule that threw off the data storage.  I did exactly as you suggested and changed the meal time ranges to better include my personal routine.

I had to make a few manual entries and change some times slightly but since I found the entry modification portion of the program, all my ducks are now in a row.

 

Chris


gelchick
Regular Member


Date Joined Aug 2006
Total Posts : 477
   Posted 8/18/2008 7:54 AM (GMT -7)   

 

Y A Y cool

sandy


I just want to live happily ever after-every now and then. Jimmy Buffett

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