I have the shoulder tightness that makes my the area between my neck and my shoulders look like a football players shoulders. I love to have that area massaged but the person doing it has to really apply pressure to loosen that area up. If it doesn't hurt, it isn't working. It's almost like that area is "locked up" or something that it gets so firm and hard. My daughter has wonderful magic hands that can do wonders for me and she gives a foot rub that makes the world go away. The problem is she lives two and a half hours away.