Sherrine..yes I know you are supposed to run it down completely before plugging it in. I guess the battery packs just don't last very long...an average of two years. I bought my first one in Big Lots, and I loved it. But now...they just keep adding features that use up so much battery power they conk out before you are done sweeping. My first one would run for days before I had to charge it. Jethro was my second one and he was one of the earlier models too. Oh..how I will miss him...his model has been discontinued!
NM...The Christmas Tree Shop has Snuggies? Good deal! I replaced Jethro...found a 'fibromite' simple, uncomplicated one at K-Mart. Still...he is not like my old Jethro. I don't care if the handle bends in five different directions. Oh well...