I've ordered some digestive advantage ibs from drugstore.com in America to be shipped to the UK and things seem to be taking a rather long time to get moving. I ordered over a week ago - but when i track my order it still says it is in transport to the international hub - which means it still hasn't even shipped yet! (on top of this i'm supposed to wait 7-9 business days for it when it does ship - and that's through the fasted shipping option!)
On top of this, i cancelled my previous order at the same time i made my current one because i wanted to try the caplets instead of the tabs which i had originally ordered. But this refund still hasn't gone through and on the order tracking page they just say they are 'processing it'.
Have any of you guys had experience with ordering through drugstore.com from abroad? do you know how long things take? i think drugstore.com take money through comexia for their international shippings. but neither seem to be much help.
I've emailed drugstore.com politely asking where my order was, just asking what type of time scale i should be looking at - but no response. Any of you gus have any ideas or any experience with dealing with drugstore.com either inside or outside of the US?
All i wana do is try the pills and see if they help me at all, but god knows when they'll get to me - i'm tempted just to cancel the order - but even then is there a gurantee i'll get my money back!?
sorry for the rant guys