Sonic did not let my daughter park in handicapped spot and she has a hang tag and ID grrrrrrrr

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ttlittlestar
Regular Member


Date Joined Jul 2007
Total Posts : 296
   Posted 7/13/2009 2:05 PM (GMT -6)   
My 18 year old daughter has had Lyme for about 10 years. She has a handicapped parking tag because her knees often give out when she walks and she falls suddenly to the ground. Sonic was packed but the handicapped spaces were empty and they would not let her use one. She was the person driving. I can understand seeing a young driver and questioning the handicapped tag. But here in NJ, they issue you an ID from the Motor Vehicle which she has and it matches the info on her license. And the parking lot person still would not let her park in a handicapped space. Grrrrrrrrrrr......

1bitten2xshy
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Date Joined Jun 2007
Total Posts : 849
   Posted 7/13/2009 2:18 PM (GMT -6)   
Oh Boy....I would truck myself right into that Sonic and tell them they violated your rights and you are going to report them.

I would also call/write Sonic HQ and explain what happened as well.

Man that really fries my tail feathers. I see so many people use Handicapped, with NO tag/plate..yet someone has one and they do not allow...GGRRR
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bablymers
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Date Joined Oct 2006
Total Posts : 1458
   Posted 7/13/2009 2:21 PM (GMT -6)   
Hi ttlittlestar,

I am sorry your daughter had to go through this. In my opinion, she should file a formal complaint. I would think their action against her is illegal and unreasonable. The business needs to educate their staff properly.
Best wishes to you. bablymers mom

woodswalker
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Date Joined Oct 2008
Total Posts : 99
   Posted 7/13/2009 2:47 PM (GMT -6)   
I see free Sonic products for life coming your way!
9/28/08 - 11/8/08 100mg Doxy b.i.d. 42 days
11/5/08 - 11/20/08 Salt/C, grapefruit seed extract, COQ10, omega 3.
11/20/08 -> reduced Salt/C, omega 3, Acidolphilus and Saccharomyces, low carb, no wheat, no alcohol, no yeast, no caffeine, no sugar.
Ceftin 500mg, 2x per day; Plaquenil 200mg, 2x per day; Mepron 750mg, 2x per day; Zithromax 500mg, 1x per day.

3/26/09 - Doxy. 200mg 4x, Clarithromycin 500mg X2
Acidolphilus and Saccharomyces, anti-inflammatory herbs with cat's claw & omega 3.
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ticker
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Date Joined Feb 2003
Total Posts : 9208
   Posted 7/13/2009 3:20 PM (GMT -6)   

ttlittlestar, this makes me so angry!  It is not their place to decide who needs a handicap tag and who does not.  There are a lot of invisible illnesses. 

I suggest getting on-line and finding out who the CEO of Sonic is.  Then I would write her/him a letter her/him what happened and send it certified return receipt requested.  You do not even need to say why she needs the tag, just that she does.  Whenever I have a problem with a product or service, I go right to the top!  I think the CEO needs to know this.

I am very sorry this happened.   I am also sorry your daughter has been sick for so long.

 


jaleenasmom
Regular Member


Date Joined Jul 2009
Total Posts : 29
   Posted 7/13/2009 4:03 PM (GMT -6)   
Grrrrr...this just burns my pa-tooty. Yep, I agree with woodswalker...free Sonic products for life.

And ticker is as right as rain.

CajunGrl
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Date Joined Mar 2009
Total Posts : 4717
   Posted 7/13/2009 4:12 PM (GMT -6)   
I would have drove there myself and spoke to the manager. Actually, I probably would have yelled at him. Then I would have called the corporate office and told them what happened. There was NO REASON at all for this to happen and it makes me sooooo angry!!!

I'm so sorry your daughter had to deal with someone so ignorant!
I have Lyme Disease; Lyme Disease DOES NOT have ME!

**You never know how STRONG you are....until being STRONG is the ONLY choice you have**

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stutterbug
Regular Member


Date Joined Jul 2007
Total Posts : 478
   Posted 7/13/2009 4:15 PM (GMT -6)   
One of my friends would get harrassed by people because he didnt LOOK sick. People would say, "Whats wrong with you"? Or "You look fine". Just amazing. This Sonic situationn is a Human Resources NIGHTMARE!!!!! Turn them in. She was discriminated against. IT is not her job to explain and convince the Sonic worker that she needs to park there. Just amazing.

ttlittlestar
Regular Member


Date Joined Jul 2007
Total Posts : 296
   Posted 7/13/2009 5:46 PM (GMT -6)   
We have been in touch with Sonic. I started the call and then had my daughter explain what happened. He has her name and cell number so we will see what happens next. She does not want the guy to lose his job over this. She wants them to understand they cannot do this and feels Sonic needs to educate its employees. There were other people in the car that saw the whole thing.

Stunned123
Regular Member


Date Joined Apr 2009
Total Posts : 114
   Posted 7/13/2009 5:52 PM (GMT -6)   
Good for you for following up on this! I am one for believing that these kind of situations do not fix themselves. Until we complain about whatever grievance we have, they will not get resolved. Your daughter sounds very sweet to be worried for the man's job. I am sure his job is safe, however, I doubt that he will turn someone with a hangtag away again.

scorpio1960
Veteran Member


Date Joined Jan 2009
Total Posts : 914
   Posted 7/13/2009 6:25 PM (GMT -6)   
Good for you! I'm sorry your daughter had such a horrible experience but glad you followed up on it. People in such positions need to realize that not all disabilities are visible.

CajunGrl
Veteran Member


Date Joined Mar 2009
Total Posts : 4717
   Posted 7/13/2009 7:04 PM (GMT -6)   
I'm so glad you followed up on this. Too many times people just let it go. Your daughter has a very kind heart for not wanting the employee fired. I think I'd be so angry that Id want his head on a stake, LOL.
I have Lyme Disease; Lyme Disease DOES NOT have ME!

**You never know how STRONG you are....until being STRONG is the ONLY choice you have**

Co-Moderator Lyme Disease Forum


shar4j
New Member


Date Joined Jul 2009
Total Posts : 4
   Posted 7/13/2009 8:23 PM (GMT -6)   
Next time, have her call the police as the store was breaking the law. Employees' ignorance is no excuse. Sonic does need to teach their workers, next time they may find a law suit on their hands. Have you been in contact with the corporate? They need to know what going on, cuz if it's happening at one location, it's happening at others.
I'm so sorry that your daughter had to go through this. Having a chronic illness at such young age is hard enough without being hassled about it.

Post Edited (shar4j) : 7/13/2009 8:27:19 PM (GMT-6)


RottenDog
Veteran Member


Date Joined Apr 2009
Total Posts : 1013
   Posted 7/13/2009 10:01 PM (GMT -6)   
i can belive they try to pull this off one someone, as in Tx you know the stores can not do anything to someone for illegly parking in a HCspace, i have had this happen a lot at wal=mart. i have to pull up at the curb and have someone park my car as i cant walk that far. then i call 911 and turn them in.

its so sad people do not think that what they do to us and how it hurts our feelings. maybe you may want to take this to the news chanles in your area to help teach folks to respect handycaped people no matter there age. i think a wake up call is needed on this issue.

i am so sorry your child whent thro this, bless her heart. and pray she is better soon.
   RD
 
still looking for answers.
 
Remember that advice if free, its your choice what you do with it.  :)


veromia333
Veteran Member


Date Joined Mar 2009
Total Posts : 674
   Posted 7/13/2009 10:34 PM (GMT -6)   
I am happy that people are out there fighting for what is right. This is a strange time in our worlds history when we dont have this type of respect.
The line is faded not showing where Lyme came in. I became a new Mommy n my Lyme decided to show itself. Swollen elephant like knee and finger and limiting back pain. Bell's palsey, weight loss as if I had no muscle on my bones anymore. And much more text book lyme symptoms. To a Lyme doc, after alot of there is nothing wrong with you and a recommend to counceling,he said V this is Lyme. What kept me pressing on I had Lyme while I was pregnant. I know I was not infected while pregnant. I am watching her with an eagle eye. God Bless everyone. Love Veronica. Were the ones who know about Lyme not the doctors. Isnt that just mad? Backwards. Alice in wonderland.


sojourner
Veteran Member


Date Joined Apr 2006
Total Posts : 1173
   Posted 7/13/2009 11:10 PM (GMT -6)   
As your daughter's advocate, here are a couple of additional appropriate steps you can take:

Handicap-accessible parking was mandated by the Americans with Disabilities Act in the early 1990s. http://www.ada.gov/

If a business or public entity does not comply with guidelines of the ADA, it can be sued in civil court.

If you've been denied handicap-accessible parking anywhere and want to file a complaint, call the Advocacy Center or contact the Department of Justice at 1-800-514-0301.

State DOT (Dept. of Transportation) units work under the Federal ADA guidelines. Your state DOT office can also assist in disabled parking rights enforcement under the law. The local law then falls to the next step under the state regulations.

Obtain a copy of your daughter's parking permit 'rights' and present them as a courtesy to the manager of the establishment for employee training.

A good question to ask the manager if there seems to be confusion as to the law and her permit that was signed by her doctor and approved by her state, would be w/regards to liability and whether the company is prepared to accept that, should something happen if she is denied meritorious parking.

I would keep a copy of this information in the vehicle for your daughter, then, for future use.
Hopefully, it would not be needed again.

Blessings,
Sojourner
The best way to teach people is by telling a story. ~K.Blanchard
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Beautiful Disaster 28
Regular Member


Date Joined Jul 2009
Total Posts : 21
   Posted 7/14/2009 8:57 AM (GMT -6)   
Need more money for Lyme treatment? SUE THEM. That's against the law. I bet you can sue and even sue under emotional distress over the embarrassment. I WOULD SUE, SUE, SUE. You have a leg to stand on and if anything they would settle out of court. Do it!!!!!!
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