We ordered the book first and after we read that we set up a phone consult with him. He charged $150 (I think that is right) for the full phone consult, and never charges you again for any follow up calls or emails. He took a health history and went through symptoms with us and then he diagnosed her (my daughter) and told us about the herbs that he reccommended. We got those in the mail about 4 days later.
And I have to tell you that I have emailed him at least twice a week since she started the protocol and he and his partner have been amazingly responsive and helpful. We have had a great experience with him personally on this protocol.
DX - SLE, Fibromyalgia, Sjorgren's Syndrome, Raynaud's 1994. Also Allopecia, Rosacea, Depression, GERD, Asthma, Osteopenia, pre-diabetic, Hypothyroid, Leaky gut, and low testosterone since then. Positive bands for Lyme 2009.