What is being used to clean her skin around the stoma/under the wafer area? It could be something as easy as changing the cleaning product or method... We can give you some hints about this if heating the wafer when you apply it doesn't work.
The eakin seals are great! I've had my ileostomy for almost 25 years now. Eakin Seals helped me out when I was having some issues a while ago and I just kept using them since. I get 7 days wear time... have to mark the calender if I go off schedule, like planning a long weekend away from home and changing it a day or so early so I don't have to while I am away. Highly recommend these.
Is your mom mobile? Can you get her up to walk some every day? Outside to get some sunlight? She should be moving about anyway. Any activity would probably be helpful.
Hope things look up for her. Let us know if we can help.
Diagnosed with CD in 1979, many resections and meds
Perm Ileostomy July 1984 at Cleveland Clinic
Disease free since surgery