I made an appointment to see a pain specialist 2 months ago. Of course, I had to wait till Jan 4th. FINE! NO PROBLEM! I've been to this doc before.
Today I call to confirm the time & to see how much the payment is.
An hour later I get a call:
"Uh, we don't take medicaid patients anymore"
So what does that mean? Can't I pay cash? I'll pay out of pocket because they told me 2 months ago they didn't accept medicaid.
"Oh, OK....let me check and call you back."
An hour later I get a call from the office by a different girl confirming my appointment for tomorrow at 445pm.
An hour later they call back and say that I cannot come in because I have medicaid which they do not accept and they can't take money from me.
"Put the doctor on the phone" I say.
"I'm gonna keep this real short....I can't see you, your appointments been cancelled and I'm not losing my liscense over this alright!" click
So now I'm without an appt. no pain meds....my knees are getting worse as the day goes on, and I cried for 3 hours.
Called my primary, I hope he can help me or at least straighten this mess out.
If I were a Dr. I would NEVER conduct business like that EVER! Apparantly these are social skills lacking people, incompetent, uneducated, uninformed, idiots working at this place and obviously the Dr is not doing a great job managing his employees if they go around making appointments and gathering info and failing to inform clients about issues such as this.
A real disgrace.
Shame on them.