Advice on pharacy mistake

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Regular Member

Date Joined Aug 2007
Total Posts : 69
   Posted 5/24/2008 7:31 PM (GMT -6)   
Hey guys, I could use a little advice here on this one.  I got my refill on my meds today from my pharmacy, which is a mail order pharmacy from a few states over from where I live.  Usually, I count my medications right when I get them because mistakes do happen; and, it is not unheard of for some pharmacy techs and pharmacists to have sticky fingers. I usually get a 30 day supply at a time.  One particular medication that I recieve, I take 8 a day of.  So, over a 30 day period, this is 240 tablets which is what my doc prescribes me. Anyways, I went to count my meds and did. To my surprise, my prescription was actually OVER by ten additional pills.  What should I do?  Should I leave it lie, and just thank my good fortune, or should I contact the pharmacy and send the remainder back to them? I just don't know. Any advice is appreciated.  Thanks, All.  

Regular Member

Date Joined Mar 2008
Total Posts : 395
   Posted 5/24/2008 8:51 PM (GMT -6)   
Myself, if it was a local pharm, I'd report it but a mailorder pharm? Nah, I'd just let it go. The one that I deal with is so screwy I doubt that they would ever know the diff and they have no reason to try to "test" u or anything. Just MHO :-)

If pain could have cured us
we should long ago have been saved.

Veteran Member

Date Joined Nov 2007
Total Posts : 6795
   Posted 5/24/2008 9:03 PM (GMT -6)   
Hmm....I think I tend to agree with Muzz on this. I've never used a mail order pharmacy, though. Does anyone know if they tend to test you? Actually, I've never heard of anyone being "tested" by any pharmacy. Is that just our fear? Because unless it was being done under some controlled experimental procedures, I would think it would be ilegal for a pharmacist to arbitrarily give someone more pills just to see if they returned them. Has anyone here ever been tested - where it's not just been an error?

I also don't know if they have any way to track their errors, where if someone noticed it they could trace it and know you hadn't returned it. Like Muzz, if it was local, I'd return them, but I wonder if returning them via mailorder would end up red flagging you in the long run even though you were just trying to be honest. I'd probably keep the pills in my little "stash" for a rainy day.


Regular Member

Date Joined Dec 2006
Total Posts : 275
   Posted 5/24/2008 9:06 PM (GMT -6)   

PK, once they send them to you and you opened them, they won't take them back.  If it was me, I'd call and let them know and they'll probably just say thanks and leave it at that.


Regular Member

Date Joined Apr 2008
Total Posts : 164
   Posted 5/25/2008 12:23 AM (GMT -6)   
I think I might call them also just to let them know. My thinking would be, if a count is done and there are pills missing, they may think they were stolen from a worker or something and they may be fired.
Thats only my thinking. Of course that may not be what would happen but usually places are very careful when handling narcotics, i'd imagine even mail order places.

Hope it all works out and if you call they just say thanks and you get to keep them!

  In suffering, we are given the key to a door which most rarely 
      get to open.  Behind it lies the ultimate gift which is only visible
                             in our darkest hour.
                                True strength.

Regular Member

Date Joined Oct 2006
Total Posts : 174
   Posted 5/25/2008 1:15 AM (GMT -6)   

Hello H.W.

I would use the extra pills for the very last and If by then you dont hear anything, well, rainy day it will be.....

Besides by then your next shipment should be there??????
I need to start using that system. Can they ship opiods and Musscle Relaxers?
                     Hope Everyone has A Pain Free Day!!!!

Regular Member

Date Joined Mar 2008
Total Posts : 395
   Posted 5/25/2008 2:05 AM (GMT -6)   
Mike, I don't know about painkiller's mail order pharm, but we have Express scripts and they mail Soma and Darvocet. Some is a muscle relaxer.

If pain could have cured us
we should long ago have been saved.

Regular Member

Date Joined Jul 2006
Total Posts : 495
   Posted 5/25/2008 12:43 PM (GMT -6)   
Personally - I would just let things sit where they fell. Pharmacy's have no right to expect you to count your pills when you get them - we SHOULD feel comfortable enough in the fact that we are going to get the right amount. Just my opinion.
"When we come to the edge of the light we know, and are about to step off into the darkness of the unknown, of one thing we can be sure; either God will provide something solid to stand on... or we will be taught to fly.'"

"Cause when push comes to shove You taste what you're made of, You might bend, till you break Cause its all you can take; On your knees you look up Decide you've had enough, You get mad you get strong Wipe your hands shake it off, Then you Stand" From "Stand" by Rascal Flatts
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Veteran Member

Date Joined Nov 2007
Total Posts : 505
   Posted 5/25/2008 1:50 PM (GMT -6)   
I had the exact same experience with a Canadian mail order pharmacy I use regularly. I called them & they said it was a "frequent flyer" customer reward porgram. SO I guess after so many prescriptions I get an extra 10 - they did specifcally say it was 10! I say good deal! They have also sent me discount coupons before. Now I always ask for the coupon price.

Veteran Member

Date Joined May 2005
Total Posts : 4219
   Posted 5/25/2008 4:15 PM (GMT -6)   
Id call just in case someone got in trouble for it.

New Member

Date Joined May 2008
Total Posts : 14
   Posted 5/26/2008 5:50 AM (GMT -6)   
i wouldnt worry unless they call u. tdoern is right. phramacy shouldnt expect u to count pills. bad enough we have to get treated like druggers and count pills just to know its not shorted. their mistake is to store up for when they mess up next and u dont get enough.

caryf, i think ur pharmacy lied just to cover their butt. i dont think its legal to give out more pills just for a bonus of u being a good customer even in canada.

Elite Member

Date Joined Jan 2005
Total Posts : 24909
   Posted 5/26/2008 6:05 AM (GMT -6)   
I tend to agree that the pharmacy cannot just hand out 10 extra pills for being a "great customer"........

This just happened to me about 2 mths ago my doc had D/C my Oxycontin and I got 90 morphine 100 mgs ...well called to get the Repeats I had coming up ( on other meds) and lo and behold there was a bottle of 60 .20 mg Oxy's in there..

I decided to post about it and was given great advice ....I did tell pharmacy and took them back yes they took them .......yes in Ontario,Canada......

I did not know IF I was being tested ot not and I know I will not lose my doc nor my pain meds over something like that but this was from a town pharmacy.......
I earned a bit more respect by doing this IMHO and glad I posted and did ask,got my receipt plus a note which I then took to doctor about mix up ..he was not happy with pharmy but happier with what I had done in the long run

I know it is different then Mail order but us CP'ers
seem to have to watch our backs for anything ya know.....
I would do as you feel is right ......just my opinion .......

Take care
Have a pain free day........LYN

  DX With Crohns,Pyoderma Gangrenosum,Anxiety/Panic,Fibro & Other DD
Moderator @ Anxiety Panic..Alzheimer's..Co mod @ Crohns
                               FIGHT the FIGHT with all YOU HAVE

Regular Member

Date Joined Dec 2007
Total Posts : 450
   Posted 5/26/2008 9:30 PM (GMT -6)   

My vote is for calling the pharmacy and telling them of the mistake.....It's what you would have done if you had been shorted 10 pills, right?  You can then walk away with a clear conscience knowing you've done all you could. 

Do unto others...... 

Mochiah/a.k.a. Sue
cervical fusion 2006
L4-5 surgery with cages, plates, and screws in 2005
MEDS:  Fentanyl patch, Norco, Celexa, trazodone, and Flexeril
To handle yourself, use your handle others, use your heart
I'm going to smile like nothing is wrong, act like everything is perfect, and pretend its not hurting me.

Regular Member

Date Joined Mar 2008
Total Posts : 395
   Posted 5/27/2008 4:59 PM (GMT -6)   
I stand by my original thought on this. I've never counted my pills so I wouldn't know if they sent too many or not enough. Trusting soul, eh? :-)

If pain could have cured us
we should long ago have been saved.

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