Posted 8/11/2008 2:55 PM (GMT -6)
I really need to vent because I am STILL so upset over my experience with the pharmacy on Friday afternoon ....
Basic history .... I was going to Pain Mgmt for quite a few years with a great PM Doctor. Sadly he died in a car accident in 2006. At that point I decided to try to stop taking the pain meds for various reasons, one of which was to evaluate my pain levels without opiates. After researching various options, I chose to try Subutex. At first I was only going to use it short term. After I stopped the short-term Subutex, the pain was back and pretty bad. Dr suggested that I go back on it for a longer term, as it was actually helping my pain a bit. (Not as much as the previous meds, but I was doing my best to deal, along with PT, injections and other therpies) I stopped the Subutex completely last year and I am currently back on opiate meds again with a great PM Doctor that is aware of my entire history.
So .... I go to my monthly PM Dr. visit on Friday. Leave with my prescriptions and go to the regular pharmacy near my home. (It is a small "mom and pop" type place that I have been going to for YEARS!!!) Normally the owner is the man that fills my scripts, but there is also a woman pharmacist that is there, usually when the owner is off, which happened to be late Friday afternoon.
I give the tech my script
s and sit down to wait. (Normaly just 5 - 10 minute wait at most, another reason I like the place!) about
10 minutes later that pharmacist lady calls me up to the counter and tells me that she will not fill my script
s because of "what I had taken in the past." Excuse me ?!?!?!?!
My doctor is aware of "what I have taken in the past and obviously is writing the Rx for a reason!!!!
I was in tears and so embarrased!!! She was rude and nasty and treated me like I was some kind of street junky!!!!!
I then ended up going to 3 other pharmacies to get my Rx filled cause no one seemed to have the med or have enough to fill the entire script
(I was told that they can't fill partial and fill the rest when it arrives either.)
I am thinking about calling the owner himself to discuss what happened, but am not sure if I should do that or just take my business elsewhere.
Has anyone else ever had something like this happen to them???
I am still so upset over it!!!!
And then to make matters even worse, my normal pharmacy has my Rx insurance on file; I did not have my Rx card with me so I had to pay CASH to fill the Rx and now have to try to get reimbursed for it, which will take who-knows-how-long.....
So I only filled the one med that I was completely out of and have not yet filled the other two cause I still have some left from last month.
I'm sorry this was so long .... but I feel a little bit better after getting it out .....