This does sound awfully strange to me, too. Pretty much all pharmacies will require a signature for script
s now and have a double count procedure for all controlled meds. I know with mine (and it happened last week) that the computer kicks out the number filled (such as 3 of 30) on the first pick-up and (27 of 30) on the second pick-up. Each time, I sign the small tabs on a clipboard and the number is indicated on the printout. The charge for the med is based on the number in the bottle, so if they only have 3 of 30, they don't charge me the co-pay until the script
is completed. The computer keeps up with the rest.
My pharmacy is also mom and pop and I love it that way. They know their customers pretty well after the first few months and know who is doing what. I actually had to go in four days in a row last week, the first for the basic script
s, then to pick up the remaining pills for the one they were low on, then to fill the "big boys" that require a paper script
, and the last time for the Voltaren Gel (so that I could get all the coupons included in the co-pay price). Again, the computer does it all. Even as small as my pharmacy is, they now have a web-site with a link to a pill match software program where you can make sure you got the correct med. This is because so many pharmacies are dealing with different generic companies now and the meds may look different from month to month. I actually had three different ones for my BP med in the last three months. All were exactly the same med (generic versions), but each looked dramatically different.