2 weeks ago I overslept and missed an appointment with a pain nurse that works at the clinic my PCP is part of. As soon as I got up and realized I screwed up I called the office to try to reschedule and also to confirm some other appointments I new were coming up soon at the clinic with other providers (diabetes nurse and a dietitian as I had been thinking of going on the insulin pump and when I had the appointments made I was never given an appointment sheet per office policy). I was told by whoever answered the phone they were too busy to deal with that right now and they would call back ASAP. This was on a Thursday. The following Monday I still had not heard back so I called again. Once again they were too busy. On Weds I called again and they were still too busy so I said hell with it.
A few days ago I emailed in a request for some refills. I had been on 90 mg of Cymbalta for my nueropathy pain and it worked well at that level, but due to insurance issues I had stopped taking it for a few months and my PCP started me over at 30 mg for 2 weeks and then 60 mg for 2 weeks and then I was to return to taking 90 mg. I reminded her of that in my email. Well she called in my Cymbalta to the pharmacy.....60 mg.
I never did hear back as I was suppose to, per office policy, that my script
had been filled. I only know this because after 3 days I checked my account with my pharmacy and noted I had a prescript
ion waiting to be picked up.
At the same time I requested the Cymbalta I also requested a script
for my pain meds. Since the Cymbalta had been sent in, even though it was not what it was suppose to be, I thought maybe the pain med script
was ready to so I called the office to make sure. Nope. She refused to fill it because I had missed my appointment and hadn't bothered to reschedule it. I explained to the nurse that I had tried to reschedule that appointment 3 times and was told all 3 times by whoever answered the phone they were too busy and I would be called back and that I have an appointment scheduled on the 20th with the pain nurse. The nurse said she would talk to the doctor and explained what happened and see if she (doctor) would at least write me a script
to get me through until the 20th. Once again the doctor refused. I have to make an appointment with either her or the pain nurse before I get anything. So I tired to make an appointment with either one. The earliest I can get in to see either one of them....the 23rd.
Oh and on top of that now she is saying that I have to sign a pain contract. While I have no problem doing that it irks me to no end that this was not brought up and taken care of at my last visit.
Between this and the ordeal I went through a year and a half ago of being dumped by the doctor I had been seeing for over 10 years due to missing appointment as a result of memory problems from a medication I was on I have pretty much had it with the entire profession.
2 confirmed herniated lumbar discs. Spinal Arthritis. Spinal Stenosis, diabetic peripheral nueropathy.