You are SO right - sometimes we have to be forceful in order to get attention. Many years ago when my oldest son was about 6 months old, I knew something was wrong with him. All you moms out there know what I'm talking about - NEVER doubt a mother's intuition! Anyway, I kept bringing him to the doctors, telling them that my son's heart kept beating strangely. But every time he was checked he had a normal heartbeat. Well this went on for a period of weeks. My son just didn't look/act right - skin pale, lethargic, rapid/erratic heartbeat at times. Every time I took him to the doctor, I was told he was fine and I was just a nervous first-time mother. Even the local ER told me this. I was lost. I knew something was desperately wrong but no one would listen to me. I had no insurance so my options were quite limited. Then one morning I woke up (although I was rarely sleeping because I was constantly making sure my son was still breathing) and picked my son out of his crib -he just looked at me and laid his head on my shoulder. I listened to his heart and I could not make out any real heartbeat - it sounded/felt like an out of control machine gun - just a jumble of sound. By the time I got dressed and got him to the car, his heartbeat was normal again. I got to the ER and began to hear the same crap from the er dr. I literally grabbed him by his fancy white jacket and screamed directly into his face that something WAS WRONG with my son and he'd BETTER find out what it was!! Now, of course I don't condone physical confrontation, but this was my son and I just knew he was dying. After about 2 hrs, his heart began to malfunction and they were finally able to see it. His heart rate was peaking at 290 bpm (this would kill an adult in a very short time) and completely erratic. He was diagnosed with supraventricular tachycardia. There were some pretty scary moments, but eventually they were able to reestablish a normal heart rhythm. Sorry for the long story - it's just so important that we follow our intstincts and not be afraid to be forceful and firm (ok, not physically!) to make medical professionals LISTEN to us. Like the article says, it's a business transaction - they work for us. That's one of the things that I learned that horrible day in the hospital. My son could have died because I waited so long to find my voice and question 'authority'. Never again.