I could read mine fine. I got mine directly from the SS ODAR office. They were happy to send it and it was no problem at all. I think I had to open the disc and then open the first file that had .exe to load the program to read it. It may be that they sent you a bad copy.
I've also had MRI's but could read them too after loading the .exe file. I haven't been able to open my xray disc though (from the other day) because of some compatability error.
Failed fusion L5-S1, Pituatary damage, HGH Def, Fibro, Bladder surgery failure, Nissen Failure, GERD, OCPD, GAD, MDD, CTS (Bilateral Surgery completed), CFS, TMJ, Migraines, Vit D, A, Magnesium deficiency, Pre-glaucomic (sp?), HBP, Idiopatic Reactive Hypoglycemia, Edema, too many Drug/Food allergies, sensitivites, and current meds to list.