Chronic pain + chronic frustration= ?

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newname
Regular Member


Date Joined Jun 2011
Total Posts : 95
   Posted 1/10/2012 3:32 PM (GMT -6)   
I had an appointment scheduled with my doctor this morning at 9:40. Since I live over twenty miles away from town, I left around ten minutes after nine. When I got to there, I checked in and was told to take a seat in the lobby. After sitting there for about half an hour, one of the receptionists approached me and said my doctor had called in sick. She also claimed they'd tried to call me at home but I'd already left, and then she pretty much scolded me for not having a cellphone they could have reached me at. I actually did have a cellphone, but they didn't have the number for it. And it wouldn't have mattered since if my cellphone had rang while I was already driving towards the clinic, I wouldn't have answered. Makes sense, right? I then asked what I was supposed to do about the prescriptions I needed refills for. Wellbutrin, xanax, and tramadol. Had I known my doctor wasn't going to show up, I'd have called a few days before I was out of those medications, but since I'm not psychic and thought I'd be able to get new prescriptions today, I didn't bother to ask ahead of time. And if I had, I'm quite sure his nurse would have told me to wait until my appointment.
So now what? I've been on those medications for over a year, and none of them are the type of stuff you should just quit cold turkey. Yes, my doctor will be back sooner than later, maybe even tomorrow, but what if he's out the rest of the week and I can't get them refilled during that time? I guess I'll just have to accept the physical consequences of sudden cessation of three powerful medications.
What a day.

Post Edited (newname) : 1/10/2012 4:28:45 PM (GMT-7)


stripey
Veteran Member


Date Joined Feb 2011
Total Posts : 1059
   Posted 1/10/2012 4:23 PM (GMT -6)   
Do the practice not have another doctor there who can prescribe them for you? I'm in UK and I just put a repeat prescription into the surgery online and any one of the doctors at the practice can sign it off as they all have access to the same medical records. Do you not have the same where you are, if so phone and ask the nurse to get someone else to sign it for you. You shouldn't have to go without medication just cause one doctor is off sick as that is not your fault. Hope you get it sorted out ok.
Crohn's, antiphospholipid syndrome, Crohn's arthritis, very low blood pressure, low kidney function, ezcema, asthma, ileostomy, numerous surgeries for abscessses & strictures. Humira - very bad permanent side effects incl joint pain, hair loss, fatigue & nreve damage. Azathioprine, immodium, simethicone, fludrocortisone, oxycodone, gabapentin, tramadol, amitriptyline, Folic acid, vit d & calcium.

newname
Regular Member


Date Joined Jun 2011
Total Posts : 95
   Posted 1/10/2012 5:27 PM (GMT -6)   
They have an on-call doctor, but he or she will not call in refills on pain medications or controlled substances. In other words, I'm screwed until my physician gets back in his office. I'm just hoping he's back tomorrow.

straydog
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Date Joined Feb 2003
Total Posts : 16295
   Posted 1/10/2012 5:52 PM (GMT -6)   
Hi New, wow this happens more often than not. I am so sorry this has happened to you. You may want to call the nurse in the am and explain what you are out of an ask if a script can be written with enough pills till the dr is back in the office.

Let us know whats happens.
Moderator Chronic Pain Forum

newname
Regular Member


Date Joined Jun 2011
Total Posts : 95
   Posted 1/11/2012 10:15 AM (GMT -6)   
I called this morning and my doctor is back in his office today, but his nurse (and I won't use the word I'd like to in describing her attitude) was snotty with me. All I did was ask if they'd had any cancellations today so that I could be seen. "You rescheduled yesterday, didn't you?", she replied. "Uh, yes maam I did...after getting to the clinic and being told my doctor had called in sick", I said in return. "Well?", was her response in a snarky tone. So before exploding, I simply asked about getting prescriptions called in. She told me to call the pharmacy and have them fax the requests. Truth be known, I haven't seen my doctor in three months and needed to talk to him about several issues, so I saw no harm in just asking if they had any openings today. I've called the pharmacy and requested them to contact my doctor about the refills, but I know from prior experience that doing so is a hit or miss proposition. Will the pharmacy forget to send the faxes? Will my doctors nurse bother to look at them? Will I have to make another call and make his nurse even more unjustifiably frustrated with me than she already is?
I'm already feeling edgy after being out of those prescriptions for a couple of days, so if I do have to call his nurse once more and she gives me attitude, she's going to get it back in spades.
 

straydog
Forum Moderator


Date Joined Feb 2003
Total Posts : 16295
   Posted 1/11/2012 10:45 AM (GMT -6)   
Do they not have a receptionist that schedules the appts w/dr? I have not had to mess with a nurse when I needed an appt. I would make it clear to the pharmacy time is important here on getting the stuff faxed to the dr, let them know this was caused by the dr calling in sick and resulted in your appt being canceled. In other words make it look like you did not run out on purpose and expect them to jump thru hoops contacting your dr.

Let us know how this turns out. Good luck.
Moderator Chronic Pain Forum

newname
Regular Member


Date Joined Jun 2011
Total Posts : 95
   Posted 1/11/2012 11:05 AM (GMT -6)   
The receptionist books appointments if you're trying to be seen in a week or so, but if you want to be seen on the day you call, they will transfer you to the doctors nurse and let her decide if they are too busy. I did call the pharmacy and they have not heard anything back yet. They also told me it's hard to know when the prescriptions might be called. It just depends on when his nurse gets around to it. I should know by five today at the latest, though. They have my thyroid medicine already filled since it still had refills on it, and I do need to pick it up, but I don't want to drive into town and back twice in one day. That would be eighty miles altogether. It's just a wait and see type deal at this moment.
I hate being at someone elses mercy.
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