At least you got your script
on the same day it was written! I had to get my Fent patch script
early since I ran out earlier this week (about
3 patches short, see my new topic). I called the doctor on Tuesday to explain the situation, having problems with my patches sticking and I was 3 short for the rest of the month (well, until my doctor appt that is coming up on the 28th, where I was to receive my next refill), having to wait until Wednesday for the doctor's assistant to call me back and tell me that the doctor will give me an early refill this month but there would be no more early refills so I had to make my 30-day supply of patches (10 patches) last, and that the script
was waiting for me at the hospital at the check-out area.
I go in to pick up the script
(while starting to WD at this time, mind you!) and I take it to Costco as well. Ends up, they are out of the Fent patches until Friday (today) and that my insurance didn't go through since it was an early refill ($353 cash if I wanted to pay out of pocket). So I leave and call the doctor back, explaining that my insurance wouldn't accept the script
until the 27th at the earliest and that the pharmacist said that if it was a script
for a different amount or dose, insurance would pick it up no problem. The doctor tells me that it is an issue with me and my insurance company and she can't help me.
I end up calling my insurance co. right after that, and after about
a 30 min conversation, I finally get an answer that I was looking for: my insurance covers lost medication and early refills on my pain meds! Yay! So, while still in WD-mode, I call back a different Costco (one that is a 25 minute drive away from me) that has the Fent patches in stock. However, since it is an early refill, they have to confirm the prescript
ion with my doctor before they can fill it. They tell me they will call and let me know when they can fill it, since I wasn't about
to drive out there if they couldn't fill it.
After waiting all day Wednesday and not hearing anything back, I call back on Thursday morning. They say my doctor still has not confirmed the script
. ***?! So I talk to a new pharmacy tech there and she says to just bring the script
in and they will try the doctor again. So I go out there (with my brother driving) and drop off the script
and kindly explain to the pharmacist that it was early refill and she calls back my doctor, this time directly to the office.
5 mins later she tells me that the person she talked to said that my "notes" said that there would be no more early refills and they would not fill it. I tried to explain to her that I had gotten this script
on Wednesday and my doctor said that there would be no more early fills FROM NOW ON, NOT RIGHT NOW. I was like, if they said no more refills, how the hell do you explain this typed out script
signed by my doctor?!
After calling my doctors office again and again, I finally end up talking to someone who actually helps me out. She finally has the refill nurse call the pharmacy and after waiting for 2 hours at Costco (and feeling even worse from my WDs) they finally fill my script
and get the insurance to go through. Finally! I was feeling so crappy that I had to put my patch on in the car on the way home instead of waiting.