Posted 11/4/2013 11:06 AM (GMT -7)
$120 for 20 pills (even generic) is commonplace. Especially if it's an extended release pain medication. and most especially if you're paying outside your insurance coverage. Without insurance, 60 of my extended release pills is between $350 and $400 dollars.
Also, what happened at the pharmacy is probably this: You dropped off the script to be filled. The tech made sure they had your med in stock, and then went ahead with the fill. If you've filled this med there before, they probably didn't bother to run it through insurance BEFORE they started the fill process because it went through fine last month.
But then when they went to process your script for payment, insurance kicked it back because the insurance company didn't want to pay for 4x a day. So then they called you back up to the counter and let you know they couldn't fill the whole thing.
So can they do it? Yes. They had no idea what the insurance company would say.
I would call your insurance company, and get the paperwork sent over to your doc for a formulary exception. (It's possible to contest quantity limits if there's medical necessity) and then go from there.