From what I could tell (looking at the Walgreens checklist), you only didn't pass #10 -- duration of use. But I presume the checklist was supposed to be used as a guideline, vs. a set of absolutes. Many script
s are taken for years on end and hardly should duration of use be a basis for approval/denial.
Did they give you an explicit reason for rejecting your script
s? Did you speak with the manager and/or regional manager?
I certainly understand how upsetting this can be, but it sounds like a poorly trained employee vs. a corporate policy. In fact, I wonder if you have a civil suit against them. I'm not an attorney but there is something called "public accommodation law" -- the idea being that essential businesses (restaurants, supermarkets, pharmacies, etc.) cannot refuse to serve patrons without good cause. You might want to contact an attorney.
a year ago, I switched from CVS to Sam's club and before I filled my first script
there, I went in to talk to the head pharmacist. I told him my reasons for switching, where I live and where my PM doctor is located (all within a few miles). Since then, they would always pre-order my meds to make sure they were on hand (I was then taking 15mg oxycontin, a fairly uncommon dose). If you have a Sam's nearby, you might want to check them out.
If you would like, I can also try to get in touch with the Walgreens regional manager for the mid-west (though I doubt Florida) -- he's a friend of my best friend. My suspicion, though, is that Walgreens employees don't understand how to use the "good faith dispensing checklist"ftpcontent.worldnow.com/wthr/PDF/WalgreensGFDdocuments.pdf
Post Edited (cogito) : 11/4/2014 3:56:25 PM (GMT-7)