Thanks again for the reply and the suggestion, straydog.
I'm now brainstorming and trying to figure out how to get my meds until my doctor gets back. The pain clinic is out of state, so they can't write scripts for me in my state. My doctor's associates really should take over the care of his patients while he is gone. If they don't want to prescribe the meds, then I just wish that they'd suggest or refer me to another doctor that is more comfortable scripting the pain meds.
Before my doctor left, he told me that his associate was going to write for the meds. For whatever reason though, his associate decided otherwise. It's so frustrating. To top things off, my doctor's associates absolutely refuse to call him and ask how he wants his patients taken care of. I'm not sure what I'm going to do about future refills. Maybe I can get suggestions from the pain clinic, even though they can't actually prescribe the meds to me.
Even though I have been in tremendous physical pain, I was equally hurt in a different way by the way the nurse treated me. Her rudeness and callousness was completely uncalled for. I've been a patient of this practice for many years, and I've always been considerate of the staff and doctors. In the last two months though, this practice has lost several nurses and hired replacements. The one that I encountered is one of the replacements.
I can't get her last phone message out of my head. I know that I need to just forget about her, and with time, I'm sure that I will. What really bugs me though is that she is very likely to treat other patients like she treated me. I seriously doubt that I'm not the only person that has been talked to like that.
I've thought about writing this nurse a letter and keeping the tone as non-confrontational as possible. I'd like to tell her, "Let's both learn something from this horrible situation. I've learned to not ask for any more pain meds from you or this other doctor. Similarly, I ask that you learn that words can be very powerful. Instead of telling someone to never call again, it may be more effective to just tell that person that there is nothing else that can be done by this doctor. Encourage the patient to visit an urgent care if the pain gets out of hand, and, please at least validate that you realize the patient's pain is real. Keep the tone of your voice as pleasant and calm as possible. Please consider these suggestions because I don't want another patient to feel as diminished as I felt earlier this week when you talked to me and left me your last phone message."
Do any of you have any thoughts about whether or not this nurse and/or doctor would benefit from receiving such a letter? Have any of you ever written letters to any health care providers that treated you rudely?
Thanks again for your feedback. Best wishes to each of you.
"The most pathetic person in the world is someone who has sight but no vision." Helen Keller