Does your doctor do email?

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Veteran Member

Date Joined May 2009
Total Posts : 703
   Posted 11/15/2009 1:11 AM (GMT -7)   
Just wondering if anybody here has a doctor that encourages you to email them and replies back? My gastro clinic has a web site, but I sure have never seen any emails promoted. As a patient it'd be nice to email my gastro questions occasionally instead of showing up with a lengthy list every 6-8 weeks, but if I was a doctor (and having worked support) I'd get tired of it.

Elite Member

Date Joined Sep 2005
Total Posts : 10404
   Posted 11/15/2009 2:02 AM (GMT -7)   
Nope, mine doesn't... and probably wouldn't, either.

Nor would I expect it of him: poor man, he's stressed enough already.

I know some of our HW members' doctors do email, though...
Co-Moderator Crohn's Forum.

Medications for Crohn's ~~ Diet and Nutritional Therapy for Crohn's ~~ Dealing with Abscesses and Fistulae ~~

Regular Member

Date Joined Dec 2007
Total Posts : 414
   Posted 11/15/2009 6:16 AM (GMT -7)   
My GI doesn't but the IBD specialist nurse he works with does. She's really good at responding quite quickly either with a reply email or a phone call.

Veteran Member

Date Joined Jul 2008
Total Posts : 674
   Posted 11/15/2009 6:21 AM (GMT -7)   
Even if he did do email, I wouldn't have the nerve to bother him like that. Thats why the have nurses that take phone calls.
Dianogsed with Crohns: At 16 years old. 22 years old now.
Surgeries:2 Bowel Resections, Gallbladder Removed, 3 Abscess Cleanings
Current Meds: Cimzia, Methorexate, Vitamin B12 (injections), Nexium.
Next Surgery: Sept 4, 2009 to Take Down Abdominal Fistula!!  (On hold until current flare is under control, boo!)

Veteran Member

Date Joined Jul 2005
Total Posts : 669
   Posted 11/15/2009 7:15 AM (GMT -7)   
smilewinkgrin None of my doctors have offered me to email them. However, my GI was always great about calling back the same day...even if it was an evening call. Then he went and moved to Africa! Now I need a new one.

My GP doesn't email either, but she is great with calling back and writing scripts. She's also a hugger! Nothing like a compassionate hug when you're feeling poorly. I think my 80 yr. old mom likes to make appts. just for the hug.

Elite Member

Date Joined Apr 2005
Total Posts : 14995
   Posted 11/15/2009 9:05 AM (GMT -7)   
Yes, I can and do email my GI and Family doctor if I have a quick question. If either has further questions, they usually will call me to discuss it further. I really love it and appreciate that I don't have to try to remember all my questions. JMHO
Gail*Nanners* Co-Moderator for Crohns Disease and Anxiety/Panic Forum
Crohn's Disease for over 33 years. Currently on Asacol, Prilosec, Estrace, Prinivil, Diltiazem, Percoset prn for pain, Zofran, Phenergan, Probiotics, Calcium  w/Vit D, and Xanax as needed. Resections in 2002 and 2005. Also diagnosed with Fibromyalgia, Osteoarthritis, and Anxiety. Currently my Crohns is in remission, but my joints are going crazy!
It's scary when you start making the same noises As your coffee maker.
*Every tomorrow has two handles.  We can take hold of it by the handle of anxiety, or by the handle of faith"*

Veteran Member

Date Joined May 2006
Total Posts : 1177
   Posted 11/15/2009 10:33 AM (GMT -7)   
No, no e-mail. But if I leave a phone message for the nurse, I usually get a call back the same day.

Husband with Crohn's
Diagnosed March 2003 Ulcerative Proctitis
Diagnosed March 2008 Crohn's & C-diff, hospitalized 45 days
Canasa, Lialda, Remicade, VSL#3, Florastor
In Remission since June 2008
Stopped vancomycin for c-diff Jan 1 2009
C-diff free, until Sep 2, 2009
Fighting c-diff, I guess for life

Veteran Member

Date Joined May 2005
Total Posts : 4219
   Posted 11/15/2009 11:05 AM (GMT -7)   
My practice does email and e-visits and actually encourage them. If he just needs a quick check in on your symptoms he knows that emailing about bm's is a lot easier than talking on the phone about it at work. Also, they don't have xray vision so they are basing their treatment decisions on what you tell them. I like it.
27 Year old married female lawyer.  Diagnosed w/ CD 5 years ago, IBS for over 10 years before that, which was probably the CD. I am sort of lactose intollerant but can handle anything cultured and do well w/ lactose pills and lactaid. For Crohns I am currently on Pentasa 4 pills/4x day and hysociamine prn. I also have bad acid reflux and have been on PPI's since age 13. I have been through prilosec, prevacid, and nexium. Currently I am on Protonix in the morning and Zantac at night.  I take xanax prn for situational anxiety (aka no easy bathroom access). 

Veteran Member

Date Joined May 2009
Total Posts : 506
   Posted 11/15/2009 2:32 PM (GMT -7)   
My old doc didn't, but my new doc does. I've emailed him once, seems to be a pretty decent tool for times when you don't feel a call is really necessary.
Diagnosed with CD July 2007
Currently on Remicade, Imuran, probiotics, folic acid, multivitamin.

Amor fati - Nietzsche

Veteran Member

Date Joined Feb 2009
Total Posts : 529
   Posted 11/15/2009 5:02 PM (GMT -7)   
Mine doesn't unfortunately, I wish she did though. However, my GI called me today (Sunday) to talk about blood test results and ask how I'm doing, which is nice. Never had a doctor take time out of his/her weekend to check up on me before.

Regular Member

Date Joined Jan 2009
Total Posts : 209
   Posted 11/15/2009 7:18 PM (GMT -7)   
Val that is amazing!!!!(on a sunday)
My dentist will check up on me,but I have to get an extraction:(weekday nights):
B-12injections,Pentasa,Loperamide,Entocort,6mp,Hydrochlorothiazide,8 week
Remicade,vitamin-D,Fluconazole.More over the counter vitamin-D. Remission since surgery and 5-years, of 8-week Remicade.

Carnival Huckster
Regular Member

Date Joined Oct 2009
Total Posts : 159
   Posted 11/16/2009 8:14 AM (GMT -7)   
My primary care doctor emails me back within 5-10 minutes of me sending an email no matter when I send it. I swear, I don't think he sleeps! My GI doctor, on the other hand, is terrible about responding to email and phone calls -- she takes sometimes 2 weeks to get back to me if ever ... but I think she is really overworked. Her nurse does call back within a couple of hours during normal business hours, but if it is a weekend and I run into problems my primary care doctor isn't set up to handle then I am stuck with the ER.

+ 34 year old male
+ Crohn's Disease DX in 1997, doc said it was "moderate to severe"
+ Currently taking 9mg entocort and 40mg prozac
+ SCD for past 10 years
+ 4,000 mg MSM, Calcium, Vitamin D, Multivitamin, S. boulardii, Acidophilus
+ Section in lower jejunum is badly strictured (5mm wide opening continues for 10cm!) but otherwise no other problems in bowel
+ No surgeries so far

Veteran Member

Date Joined May 2003
Total Posts : 9448
   Posted 11/16/2009 12:54 PM (GMT -7)   
My Endocrinologist does e-mail and I LOVE it!

My gastro's office took almost a year to respond to a FAX. Seriously. I didn't even know what
her PA was talking about when she called as whatever it was I'd forgotten it by that time or had it taken care of w/my family doctor. Her office if FINALLY squared away and responses are much better now - but I generally just work things out w/my family doctor and for whatever stupid reason keep the once a year "well visit" and .... the "annaul" colonoscopy about every 2 years.
Some people are like Slinkies... Not really good for anything, but they still bring a smile to your face when you push them down a flight of stairs.

Regular Member

Date Joined Nov 2004
Total Posts : 55
   Posted 11/19/2009 9:58 AM (GMT -7)   
I e-mail my dr all the time.  He is very busy and somethings do not require an office visit just an adjustment in meds or a new script.  I will say we did not start e-mailing until he was familar with me.  He has even corresponded with me when I have had issues by e-mail when he was out of the country and has had nurses call me on the weekend to check my well being.  If I see him because something is wrong he likes for me to e-mail him in a week after the appointment so he can follow up to be sure whatever treatment he prescribed is working and I am feeling better.  He also forwards a lot of the e-mails to his nurse so they are aware of what is going on and if need be for them to call in prescriptions, schedule tests etc.  I have e-mailed him before and gotten a response back that he will see me the next day if he feels something is wrong.  He is a great doctor who really cares about the well being of all his patients. 

Diagnosed Sept. 2004 (two weeks before my wedding)
Currently on 80mg Humira, Prevacid, Methotrexate 25mg and Folic Acid
Have also taken Entocort, Remicade, Pentasa and Imuran

Regular Member

Date Joined Nov 2007
Total Posts : 147
   Posted 11/20/2009 10:31 PM (GMT -7)   
My docs office recently posted an email form on their website for patients to use. I have not used it yet so I am not sure if they would be responsive or not. They have also never mentioned it or promoted it so I am guessing it is not used frequently. My GI however gave me his cell phone number and said to call him when I need him. I thought that was pretty nice but I still call the office instead...I really like the nurse there :).
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