Yup, I live in Alberta, just outside of Calgary (for now)...Randy, this sounds bizarre to me...
Some docs take phone calls with patients and some don't, the ones that don't, don't because they can't bill their time to alberta health care, the ones that do, care more about the patient then charging the health care system for every interaction with a patient.
There is some degree of home health care (don't know what it's officially called though) mainly for elderly people and I'm sure some other exceptions.
I don't really know what kind of health issue this person you're referring to has but if it's something oddly rare, then I can't imagine that they wouldn't get proper treatment on a regular basis...it may be a hoax, I don't know, it's a very bizarre story.
The only suggestion of who to contact would be alberta health care directly...here's a link
bee propolis caps 500mg one cap twice/day
omegas 369 caps one cap twice/day
probiotics 10 billion cfu once/day
vitamins C-calcium ascorbate (easy on the gut) and vitamin A each once/day
Prodiem fibre supplement one cap before bed
I've also altered my diet (no junky stuff at all, processed, fast-foods, refined sugars, ect) and exercise regularly.
I went from 30+ bloody BM's/day with lots of lower back pain to an average of 5/day no bleeding no back pain and completely formed stools, still have severe urgency issues.
~~~~~~~~My bum is broken....there's a big crack down the middle of it! LOL :)~~~~~~~~