Does anyone use one? I had a call last week from a nurse that says she's a case manager from my insurance company. She didn't say why she was calling, but I guess that's obvious. I called her back but haven't reached her yet.
Does anyone know if I have to accept a case manager? The reason I ask is because I've had this disease for so many years, I hate to have someone who knows less about it than I do calling the shots (it's bad enough that some of my doctors have to be educated ;0). The idea that this nurse is being paid by my insurance makes her suspect from the get go, especially as far as maybe getting the tests I may need if they're expensive?
I don't know, it may be a good thing as my insurance can take a long time to approve referrals and hopefully this would speed things up, but I'm not sure how much power they have.
Then I'm wondering what happens if we don't see eye to eye, or if I plain don't like her, or she doesn't like me?
Any info would be appreciated.