Hi Taryn, just a thought that may work for you. When someone asks you to do something you don't want to, tell them you will have to think about
it as your schedule is busy and you will have to check your calendar to see if you
have time. You can get back to them and say you are sorry but you already
have a commitment for that day or period of time. I think if a stranger or someone you don't know well says something to you that is unkind, you can
simply say "excuse me, I am running late, or I need to leave or I need to
find the restroom." People who can't treat you in a respectful manner don't deserve your attention. I know it takes time to work on this. The people who do know you know what kind of a person you are. There are those in this world who are impolite or impatient with others. I always think there must be something that is wrong with them. It is certainly no reflection on you. I have developed a backbone as I have gotten older and I do use that excuse that I can't do something because it just doesn't fit in with my commitments. I hope you can use what I have done to help yourself. You deserve respect from others in any situation.