OT I am really frustrated.

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getting by
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Date Joined Sep 2007
Total Posts : 42612
   Posted 10/22/2011 7:20 PM (GMT -6)   
Recently my main email account has been hacked and I keep running into walls trying to get it back.  This is really frustrating.  They sent a code to another email address that I guess I disabled.  My account got blocked because of it getting hacked.  Now I can't email the people that I usually talk to everyday.  It said it would send a code to a mobile phone number but when I go to do that, it keeps sending it to the email address that doesn't exist anymore.  If anybody has any ideas, let me know.  I do have other email accounts.  But this has blocked my home page and everything.  Truly frustrated.  I just want things to be simple, but they have gotten complicated.  I know it isn't the end of the world, but it makes you wonder why things like this have to happen.  OH well, I will just have to start over again.
 
Hugs, Karen
Moderator-Depression and fibromyalgia


fibromyalgia, Chronic fatigue, depression, allergies

theHTreturns...
Elite Member


Date Joined Mar 2009
Total Posts : 20282
   Posted 10/22/2011 7:27 PM (GMT -6)   
sorry mate, like totally sux. i will ask my bro, he's a tech head. jamie. hang in there.
EMOTIONALLY UNSTABLE PERSONALITY DISORDER,

RAPID CYCLING BI-POLAR DISORDER

REMEMBER TO LOVE YOU. BE YOU AND BE TRUE.

misterkatamari
Regular Member


Date Joined Jan 2011
Total Posts : 374
   Posted 10/22/2011 8:12 PM (GMT -6)   
Ugh, sorry about all that. Recently, my email was somehow hacked/stolen and used to sign up for...illegal websites. I wanted to delete the account, but I had to jump through so many hoops it was ridiculous. I've had a hard time resetting a password before, but deleting this account was actually even worse!! Sometimes I wonder how technology can be so overly complicated and frustrating!

I'm not quite sure what to suggest, since you actually want to keep the account. I'm not sure what you mean by it 'blocking [your] home page' though. Do you simply mean the splash screen when you log into the account?
--Patrick, aka Misterkatamari

I'm active on several boards. Main issues are: Chronic Pain due to Scoliosis & 2 Herniated Discs, possible DDD and arthritic facet joints. Also active in the Depression/Anxiety boards. Meds include: Prozac 40mg, Xanax .5 mg, Tramadol 50mg

“We must let go of the life we have planned, so as to accept the one that is waiting for us.” - Joseph Campbell

getting by
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Date Joined Sep 2007
Total Posts : 42612
   Posted 10/22/2011 9:01 PM (GMT -6)   
I have msn for a home page and the hotmail went with it, now I have to type it into my browser and still can't get to it. I could go with aol or something. They have a nice homepage. I like reading the news and stuff. Plus it had my local weather. Oh well, I might try to delete the account and start a new one with a different name. I think I can' do that. Or make a new hotmail account and get on msn with that. That might work. It is so frustrating because I keep running into walls.

Thanks for all the advice. I will figure this out. I think I had the same thing happen as you did, but hotmail locked my account because of the activity. It is just that I can't get to the email address that they are sending the code to. I don't know. This computer stuff anyways.

Hugs, Karen
Moderator-Depression and fibromyalgia


fibromyalgia, Chronic fatigue, depression, allergies

theHTreturns...
Elite Member


Date Joined Mar 2009
Total Posts : 20282
   Posted 10/22/2011 9:05 PM (GMT -6)   
nor do i. wishing you every success with it. jamie. stupid computers.
EMOTIONALLY UNSTABLE PERSONALITY DISORDER,

RAPID CYCLING BI-POLAR DISORDER

REMEMBER TO LOVE YOU. BE YOU AND BE TRUE.

manyembers
Regular Member


Date Joined Dec 2006
Total Posts : 424
   Posted 10/22/2011 10:31 PM (GMT -6)   
Hi Karen,

Can you recreate the e-mail address that doesn't exist anymore in order to get the code they send? Is their a technical support number you can call?

I will check back in the forums tomorrow to see how you're doing. You'll get this figured out.

love and hugs, embers

worriedgirl
Veteran Member


Date Joined Apr 2009
Total Posts : 1208
   Posted 10/22/2011 11:24 PM (GMT -6)   
my guess whoever hacked it is getting that account. i dont know how but my husband emailed them about me getting hacked and they investigated it and within a couple weeks opened it back up. this is after the second time getting hacked so i deleted the hotmail and went to gmail and havent had issues since. i dont trust hotmail anymore and use my gmail email often with no issues. oh when they hacked my hotmail they also hacked my facebook too.
The only person who can make you happy is you. Be your own self and love who you are because each and every one of you are wonderful for who you are


"No one really dies because they have loved. Because they love they stay in the hearts of the people they have touched so in that their memory lives on." Ghost whisperer-i know corny but this touched me deep down and i see so much truth in it.

bayoub2
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Date Joined Sep 2006
Total Posts : 2861
   Posted 10/23/2011 7:27 AM (GMT -6)   
devil   cry devil cry I hope these lil buggers are gone for now from your pc, karen. Some soyware got into mine and everything I goole comes up ads-aaarrrggghhh
 
another gloriouss day, maybe go to wally and get some seeds, hubby bought soil to try and help me-sweet. I used to have a glorious container garden and alot bonsai plant, we covered them w/ a lighbulb and plastice but temp was too low. So this year I'Ll just bring everybody inside. Handling something living, be it plant, dog or baby always makes me feel better.
 
Bla blah blah-good luck w/ email
 
Maggie

getting by
Forum Moderator


Date Joined Sep 2007
Total Posts : 42612
   Posted 10/23/2011 8:09 AM (GMT -6)   
darn hackers anyway. I have been using my gmail. Hoping that eventually hot mail will come back. I hope this is only temporary they did say something about that. I had my facebook account hacked by somebody in NY. But facebook only shut me down ofr a day and made ma change my password. IG thanks for the info. I might try both of the ways, but might talk to somebody who knows more to help me with that. We'll see. I get determined.

Embers, they wont let me change and email addy to get the code. They say you can get it on a mobile phone, but still have an email addy there that I quit using or didn't reinstate. I was just getting so much junk mail there that I idnd't want it as my default email. So I think I kind of closed that account. But I am not givintg up. I really don't care so much about the hot mail. I miss my homepage. Well I do care about the hotmail because it was my main email address for my friends. Oh well. I can retreat the email addresses some how and write from gmail. Oh well.... I say that a lot. Can't cry over spilled milk, though I have before. lol...

Maggie, I had a spyware put a virus in my old computer and then it wanted to save me. lol... I got another spyware. I have agv and it is suppose to protect my computer, yearh right. But somebody hacked the email account. lol... Don't know how they got my password. But they did.

Thanks you guys of all the encouraging words and the help. I will try IG and see what happens. I didn't get a system recovery disc with my computer because I didn't get it from hp. I got it at abc warehouse. But I think I have system recovery right in my computer. I hope...

Take care all,

Hugs, Karen
Moderator-Depression and fibromyalgia


fibromyalgia, Chronic fatigue, depression, allergies

getting by
Forum Moderator


Date Joined Sep 2007
Total Posts : 42612
   Posted 10/23/2011 12:14 PM (GMT -6)   
I tried the first thing you said and did system recoveries I think. It went though the process, but I still can't get to my email. They have it blocked. There is suppose to be a way to get a code sent to my mobile, but it doesn't have a place to put the phone number. I might be out of luck, but it could also be a temporary thing and I might get it back. I just miss my homepage that came with it. I have other email addresses that I can use, but yeah, got my work cut out for me. My gmail is still okay and I have my healingwell address. I will copy down what you wrote this time, and try that. Thanks...

Hugs, Karen
Moderator-Depression and fibromyalgia


fibromyalgia, Chronic fatigue, depression, allergies

getting by
Forum Moderator


Date Joined Sep 2007
Total Posts : 42612
   Posted 10/23/2011 2:32 PM (GMT -6)   
I can still get online and do everything except hotmail and the homepage. Hotmail said that they locked my account. But it may just be temporary. That is what they said anyway. If I could enable that other email, verizon, then I could get the code to reinstall the hotmail. But I disabled it when I got my new computer so it doesn't work. It said it wasn't enabled, I might be able to go to start and enable it. I just thought of that. I got so much junkmail there that I didn't want it messing up my new computer so I didn't enable it. That could be done through the start program. I am going to try it.

Thanks for all your help. I really don't know that it is a virus, just some company hacked my account. I had this happen on facebook and they enabled my account within a couple of days. So maybe hotmail will too. But I can do everything except access that hotmail account and get to my home page.

I do have hp too. So I will try that also. Thank you so much.

Hugs, Karen
Moderator-Depression and fibromyalgia


fibromyalgia, Chronic fatigue, depression, allergies

getting by
Forum Moderator


Date Joined Sep 2007
Total Posts : 42612
   Posted 10/23/2011 3:48 PM (GMT -6)   
Thanks so much for all your help IG. I am going to reread your posts and write down exactly what it is that I have to do. It isn't the modem, because I can't get there on my laptop either. Same messages, same problem. I know it is hotmail blocking me, they said that they were. I still have to try what I said in earlier post. I already forgot, well, now i remember. Fibrofog... By getting that verizon email addy to work, I could get the code that they are sending there. It is just a matter of doing it. My brain will only comprehend so much of this and be able to solve things for a short period of time. Then it is time to move on to something else in life. I think that helps me survive, I am easily distracted and entertained. lol...

I hope that you have a good evening.

Hugs, Karen
Moderator-Depression and fibromyalgia


fibromyalgia, Chronic fatigue, depression, allergies

Jim1969
Veteran Member


Date Joined Jul 2009
Total Posts : 2042
   Posted 10/23/2011 9:16 PM (GMT -6)   
What I would do first is:

Delete any stored passwords and cookies in your browser.
Wait at least 3 days before trying to access your Hotmail account at all.

I would also download and run a free adware/spybot program like AdAware of Spybot Search and Destroy. These sometimes detect programs, trojans, etc that the virus software often misses.
2 confirmed herniated lumbar discs. Spinal Arthritis. Spinal Stenosis, diabetic peripheral nueropathy.

getting by
Forum Moderator


Date Joined Sep 2007
Total Posts : 42612
   Posted 10/24/2011 6:49 PM (GMT -6)   
I managed to sign up a different way with hotmail and got my msn homepage back. lol... I am happy again.

Hugs, Karen
Moderator-Depression and fibromyalgia


fibromyalgia, Chronic fatigue, depression, allergies
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