Having problems with my Byetta pen's lately

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New Member

Date Joined May 2006
Total Posts : 7
   Posted 4/6/2007 3:43 PM (GMT -7)   
I have been taking Byetta for about a year and a half now and just recently started having problems. I have not changed the way I do anything with the pen. I still refrigerate it even though I have heard that new recomendations say you can leave it at room temp after first use.  Anyway, I think lately I am not injecting anything! Usually because the byetta is refrigerated I can feel it going in as the site is slightly cold when I press down on the plunger. After I do that I count to 5 sometimes tripple that to makesure the dose should have been delivered. But lately, not only don't I feel it going in, but what appears to be a full dose spurts out of the needle when I turn the plunger to lock it before removing the needle and putting it away. The needles are obviously OK because byetta comes out of them, but instead of coming out when I press the plunger, it looks like it remains in the chamber until I tun it to lock out until the next dose. I never store the pen with the needle attached yet it ocassionaly will still form a bubble in the chamber. Any suggestions ast to why my betta is not realeasing until i turn to lock it?

Veteran Member

Date Joined Oct 2005
Total Posts : 534
   Posted 4/8/2007 8:32 AM (GMT -7)   

Hi Steve,

Well first off, your glucose meter should be telling you whether you're getting your dose of Byetta or not!  That being said, if you're not, go to the Byetta web site and get the customer service number, call them and tell them you have a defective pen.  They will probably arrange an exchange for you at your local pharmacy.  As you know, the Byetta pen usually makes 3 clicks as you depress the plunger.  If you push it to fast you won't hear three, thats why I push it gently and slowly so that I can get all three clicks.  90% of the time I can feel the actual injection.  If your pen isn't defective, you may not be getting that last click so count them as you inject, and push the button slowly so that you can hear each one.

Now, if the aforementioned is not the case, yes, you do have a defective pen and the sooner you get a replacement the happier your blood sugar is going to be!!

scool Warren
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