Call them (Zrii contact phone: (801) 878-8000) and tell them if they don't cancel your auto account immediately and refund your money for all deliveries back to the date when you first contacted them about
cancelling your account with them, you will do all of the following:
1) Report them to the Better Business Bureau (for their refusal to cancel your account and lousy customer service ~ follow through on this threat)
2) Have your lawyer contact them about
harrassment (don't tell them you don't have a lawyer...sometimes it is the threat alone that makes them behave)
3) Tell everyone you know never to buy their product (you've already done some of this by posting here)
Follow this phone conversation with the same info in a letter, sent to the Zrii corporate hq:
Zrii Corporate Headquarters
14183 So. Minuteman Drive
Draper, UT 84020
Another thing you can do is refuse the package when the delivery comes to your door - tell the postal carrier or delivery person you are refusing to accept the package and close your door. If you know you won't be home when the delivery happens, leave a note on the door with specifics of which package you refuse (i.e., sender's name & address) or call the delivery service (USPS/FedEx/UPS) and inform them of this.
Also, write to your credit card company and tell them that all charges made to your account by Zrii since the date you originally contacted Zrii are "disputed charges" and as such you will not be paying them.
I know this is a pain in the keester to do all this, but it may be successful and it may get you some money back to boot.
I hope this helps - good luck,
Chronic Lyme Disease, Gluten & Sulfite Sensitivity, Many Food/Inhalant/Medication/Chemical Allergies & Intolerances, Asthma, Gut issues (dysmotility, non-specific inflammation), UCTD ("Secondary Lupus-Like Syndrome"), Osteoporosis, Pancytopenia, chronic malabsorption/malnutrition, etc.; G-Tube; Currently TPN-dependent.
Meds: Zofran, Pulmicort, Heparin (to flush PICC line), Claritin, Colloidal Silver (used topically), IV Milk Thistle, probiotics.