Well, when it becomes litigation, the name and information is generally public, right???
Dude, I was having problems with one of my claims for one of my kids. I called the insurance company, and even though he was a teen, they said they couldn't talk to me about
it without my MINOR CHILD giving ME permission to discuss a claim/bill that I was legally and financially obligated?
Yes, I can understand the need for privacy policies, but seriously, give me a break! I have every right as a parent to ask about
a claim for my child - that I HAVE to pay!
They said he had right to privacy, but ironically, I was at the medical appointment with him the FULL time. Plus, I wasn't even calling to talk about
the medical appointment... I was calling to talk about
that they sent the check to the wrong place. I had to wait for my kid to come home and get on the phone with me to "give permission" to me to talk to the insurance company.
The insurance company said I can avoid this in the future by logging online and having "my child" enable this option for me to talk moving forward. Ummmmm, how ridiculous is that? Couldn't any parent just enable it? No safety check there to ensure it's your child signing it?
It's soooooo broken.
Post Edited (1000Daisies) : 1/2/2018 7:35:11 PM (GMT-7)