So, as many of you know I went to the J.Clinic in February. Kind of a big deal...as we literally flew across the continent for this appointment.
I had heard the criticisms of the 'runnings' of the office...and lack of timely support...which I wasn't concerned about
- wasn't a priority for me.
I had decided that it was all worth it.
Anyhoo - I was told up front I couldn't see Dr. J for the initial consult...but I COULD switch to him after.
I thought that would be fine.
So after the initial appt...I get home and see that I am scheduled for my follow up in April with a NP. (a different one that I had seen - as she is leaving the practice)
I called within a few days to change the appt. for Dr. J himself. I was told he was all booked up.
okay, I will do another one with a NP.
So, yesterday morning about
8:30 a.m. I get a call on my cell phone (was still in bed) confirming my appt. - for next week - but the time was different. She insisted I was wrong...so I changed the appt. time on the calendar.
Then this morning, I get a text on my cell phone - saying I need to confirm the appt. So, I typed "1" and sent the text to confirm. No big deal.
Than a couple hours ago, I get an email saying
"I tried to call you several times on both phones and had no luck. Can you email us your two working phone numbers please? Maybe we have a number off or wrong. Called to let you know about
your upcoming second consultation with J Specialty Clinic. "
So, I called and I said we spoke on the phone yesterday. She said "We did?"
And then I said, I also got a text this morning and I confirmed, as well. She said "oh?"
Then I told her about
wanting to switch to Dr. J. for my next appt. (in July/August) and she told me he was booked up for July, and August they're not booking yet.
I told her what has been happening and she told me to ask my NP in a couple of days what I should do.
Oh my...I know I said I didn't care about
the office staff...support...etc... but seriously...how can it be this bad?
Ok vent over...wish me luck in a few days...having to ask the NP how to get my next apt. with Dr. J...without offending her...lol
I don't need this stress......
Moderator, Lyme Forum
Symp started April/2013; Buhner's Lyme May 15-July24/14; Igenex pos. July 3/14
Doxy: July 4-Aug.24/14;Zithro July26-Aug24/14; Amox + Proben. Aug. 29/14;
added biaxin Sept. 26/14
Disc. amox,added Ceftin Nov. 20th.;
Disc. biaxin added Buhner bart herbs Dec/14;Jan/15 pulsing Tinda (w/ Ceftin);
Abx/herb break Apr-July/15; July-mino; Aug. added Rif;
Nov./15 mino - to biaxi