Need to vent!!!!! Apologize in advance.

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Girlie
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Date Joined May 2014
Total Posts : 33821
   Posted 4/5/2018 2:52 PM (GMT -6)   
So, as many of you know I went to the J.Clinic in February. Kind of a big deal...as we literally flew across the continent for this appointment.

I had heard the criticisms of the 'runnings' of the office...and lack of timely support...which I wasn't concerned about - wasn't a priority for me.
I had decided that it was all worth it.

Anyhoo - I was told up front I couldn't see Dr. J for the initial consult...but I COULD switch to him after.
I thought that would be fine.
So after the initial appt...I get home and see that I am scheduled for my follow up in April with a NP. (a different one that I had seen - as she is leaving the practice)

I called within a few days to change the appt. for Dr. J himself. I was told he was all booked up.
okay, I will do another one with a NP.

So, yesterday morning about 8:30 a.m. I get a call on my cell phone (was still in bed) confirming my appt. - for next week - but the time was different. She insisted I was wrong...so I changed the appt. time on the calendar.

Then this morning, I get a text on my cell phone - saying I need to confirm the appt. So, I typed "1" and sent the text to confirm. No big deal.

Than a couple hours ago, I get an email saying

"I tried to call you several times on both phones and had no luck. Can you email us your two working phone numbers please? Maybe we have a number off or wrong. Called to let you know about your upcoming second consultation with J Specialty Clinic. "


REALLY?????


So, I called and I said we spoke on the phone yesterday. She said "We did?"
And then I said, I also got a text this morning and I confirmed, as well. She said "oh?"


Then I told her about wanting to switch to Dr. J. for my next appt. (in July/August) and she told me he was booked up for July, and August they're not booking yet.
I told her what has been happening and she told me to ask my NP in a couple of days what I should do.


Oh my...I know I said I didn't care about the office staff...support...etc... but seriously...how can it be this bad?


Ok vent over...wish me luck in a few days...having to ask the NP how to get my next apt. with Dr. J...without offending her...lol


I don't need this stress...... nono
Moderator, Lyme Forum
Symp started April/2013; Buhner's Lyme May 15-July24/14; Igenex pos. July 3/14
Doxy: July 4-Aug.24/14;Zithro July26-Aug24/14; Amox + Proben. Aug. 29/14;
added biaxin Sept. 26/14
Disc. amox,added Ceftin Nov. 20th.;
Disc. biaxin added Buhner bart herbs Dec/14;Jan/15 pulsing Tinda (w/ Ceftin);
Abx/herb break Apr-July/15; July-mino; Aug. added Rif;
Nov./15 mino - to biaxi

sandyfeet
Regular Member


Date Joined Mar 2018
Total Posts : 376
   Posted 4/5/2018 3:30 PM (GMT -6)   
Oh Girlie that's awful! I wish all receptionists understood just how much this sort of thing affects those of us with chronic illness (most of them are excellent, and it's a hard job I know). You spend as much time dealing with the office staff as the doctor sometimes so you really need a good relationship there I think.

Wishing you luck. I hope you finally get in to see Dr J and get some new insights!
Bulls eye rash August 2013
Started treating with Buhner herbs July 2017
Treating Borellia, Babesia and Bartonella as of November 2017

sandyfeet
Regular Member


Date Joined Mar 2018
Total Posts : 376
   Posted 4/5/2018 3:43 PM (GMT -6)   
If you want a funny story about lyme brain and mix-ups by other people...

I received the wrong herb in a shipment a couple of weeks ago. I was less concerned about the actual mixup than to see if I could confirm that the mistake wasn't on my end as I remember being _absolutely_, _meticulously_, careful about it. When the shop emailed back to confirm that the mistake was indeed theirs I practically did a little jig as I now had a tiny bit of proof that I'm not as forgetful as I thought. I think if they had insisted the mistake was mine I would have been crushed. I never did ask them to correct it. I don't think they've ever received a more confusing joyous response to a mixup.

The irony too was that the herb in question was Gou Teng which I was hoping to increase to see if it helped with some of the cognitive issues lol

I think people just don't realize how damaging it can be when they try to pass off things as if you must be be the one responsible for getting the time wrong.

Hoping your week ends better than it started Girlie.

Post Edited (sandyfeet) : 4/5/2018 2:54:51 PM (GMT-6)


WalkingbyFaith
Veteran Member


Date Joined Aug 2017
Total Posts : 1995
   Posted 4/5/2018 3:44 PM (GMT -6)   
I'm sorry, Girlie. I'm jaded and have come to expect that kind of stuff from pretty much everyone except Amazon and Zappos!!! Maybe in Canada things are not typically that bad. In America (at least where I'm at), it seems to have become par for the course, unfortunately.

It seems the more technologically dependent the world becomes, the less people learn how to think and reason and make sound decisions based on common sense, wisdom, and experiential knowledge. It disgusts me. I feel like I'm the last of a dying breed sad. Makes me feel lonely. I don't know what I'll do for companionship and meaningful conversation when all the older people I know all die off.

1000Daisies
Veteran Member


Date Joined Apr 2016
Total Posts : 2473
   Posted 4/5/2018 3:50 PM (GMT -6)   
Sorry, Girlie! I've had my fair share of "bad office staff" at good doctor's clinics.... so I feel your pain. Hang in there!
Kid#1: Extremely sick for several years, very difficult to treat, but doing great now!
Kid#2: Still sick now despite being treated for years but doing better (not well yet).
Kid#3: Generally good but relapsing off/on.
Me: Adv Labs positive 2016 (suspected I passed to my kids)-not as sick as others, mostly battling fatigue and yeast issues (heart/kidney issues resolved)
Treating with herbals now.

sierraDon
Regular Member


Date Joined Aug 2016
Total Posts : 279
   Posted 4/5/2018 4:04 PM (GMT -6)   
Sorry to hear this, hope you can get in to see him. there is also another FB group called Everything Lyme i noticed that has a lot of JSC patients there, some venting about the communication issues.

hopefully the process improves

physedgirl09
Regular Member


Date Joined May 2017
Total Posts : 434
   Posted 4/5/2018 4:49 PM (GMT -6)   
Oh man girlie. So sorry this happened. I'm going there next Friday for the first time and I really hope i don't have a hard time...hopefully the clinic is worth all this trouble in the long run...good luck at your next appt!

Oh and here's my question..do the NPs follow the same protocols dr. J follows?! Or are they all different?

goshawk
Forum Moderator


Date Joined Sep 2016
Total Posts : 2293
   Posted 4/5/2018 5:18 PM (GMT -6)   
Sorry about these issues at Dr. J's how frustrating, but I hope it all works out.

I wonder if Dr. J and his PC's are aware of all the patients frustrations with the staff/booking employees?

Girlie
Forum Moderator


Date Joined May 2014
Total Posts : 33821
   Posted 4/5/2018 5:32 PM (GMT -6)   
physedgirl09 said...
Oh man girlie. So sorry this happened. I'm going there next Friday for the first time and I really hope i don't have a hard time...hopefully the clinic is worth all this trouble in the long run...good luck at your next appt!

Oh and here's my question..do the NPs follow the same protocols dr. J follows?! Or are they all different?


Yes, they do. And many people are quite happy with them.

It's just that I had been watching videos on Dr. J's talks/conferences...etc. and it was HIM who sold me on the clinic. I had some questions about some findings on my MRI's and he may have some insight. I did ask the NP at the initial consult...and she kind of shrugged me off at the time.
Moderator, Lyme Forum
Symp started April/2013; Buhner's Lyme May 15-July24/14; Igenex pos. July 3/14
Doxy: July 4-Aug.24/14;Zithro July26-Aug24/14; Amox + Proben. Aug. 29/14;
added biaxin Sept. 26/14
Disc. amox,added Ceftin Nov. 20th.;
Disc. biaxin added Buhner bart herbs Dec/14;Jan/15 pulsing Tinda (w/ Ceftin);
Abx/herb break Apr-July/15; July-mino; Aug. added Rif;
Nov./15 mino - to biaxi

Girlie
Forum Moderator


Date Joined May 2014
Total Posts : 33821
   Posted 4/5/2018 5:35 PM (GMT -6)   
goshawk said...
Sorry about these issues at Dr. J's how frustrating, but I hope it all works out.

I wonder if Dr. J and his PC's are aware of all the patients frustrations with the staff/booking employees?


I was wondering that myself. I don't want to get anyone in trouble...but the clinic does need to run better than that...and if no one says anything - then nothing will change.

Dr. J. seems to be a nice, compassionate soul...so maybe he's not good at setting things straight.

I don't even care if they don't get back to me right away when I have a question...but these mistakes with the appointments...not one...but a few...PLUS the roadblock about getting Dr. J. himself...not good!
Moderator, Lyme Forum
Symp started April/2013; Buhner's Lyme May 15-July24/14; Igenex pos. July 3/14
Doxy: July 4-Aug.24/14;Zithro July26-Aug24/14; Amox + Proben. Aug. 29/14;
added biaxin Sept. 26/14
Disc. amox,added Ceftin Nov. 20th.;
Disc. biaxin added Buhner bart herbs Dec/14;Jan/15 pulsing Tinda (w/ Ceftin);
Abx/herb break Apr-July/15; July-mino; Aug. added Rif;
Nov./15 mino - to biaxi

Girlie
Forum Moderator


Date Joined May 2014
Total Posts : 33821
   Posted 4/5/2018 5:36 PM (GMT -6)   
physedgirl09 said...
Oh man girlie. So sorry this happened. I'm going there next Friday for the first time and I really hope i don't have a hard time...hopefully the clinic is worth all this trouble in the long run...good luck at your next appt!

Oh and here's my question..do the NPs follow the same protocols dr. J follows?! Or are they all different?


The NP I had did a very good initial consult - including a thorough physical exam. Asked lots of questions...etc.
I was happy with my first appointment overall.
Moderator, Lyme Forum
Symp started April/2013; Buhner's Lyme May 15-July24/14; Igenex pos. July 3/14
Doxy: July 4-Aug.24/14;Zithro July26-Aug24/14; Amox + Proben. Aug. 29/14;
added biaxin Sept. 26/14
Disc. amox,added Ceftin Nov. 20th.;
Disc. biaxin added Buhner bart herbs Dec/14;Jan/15 pulsing Tinda (w/ Ceftin);
Abx/herb break Apr-July/15; July-mino; Aug. added Rif;
Nov./15 mino - to biaxi

The Dude Abides
Veteran Member


Date Joined May 2017
Total Posts : 1156
   Posted 4/5/2018 7:07 PM (GMT -6)   
Hey, Girlie:

The experience you had really stinks! I know you have a lot of time, money, and hope invested in the clinic. It certainly doesn't offer a lot of confidence, when they can't master basic things like phone calls, text messages, and scheduling appointments!

From what I understand, Dr. J's clinics (former and current) has reportedly seen over 15,000 patients in the past 17 years - with the majority of them since 2010. Of course, in no way does this excuse mistakes or oversights! But, maybe the volume of people helps explain their discombobulation. Maybe? Possibly? Perhaps?

Like you, I've also read online complaints about how some things are done (or, not done) at the clinic. Interestingly, I also found some comments from former employees. Here are two:

"Most of the day is spent on the phone talking patients through their problems. The patients are rather demanding and anxious and they need a lot of attention. It gets very busy between the constant phone calls and patients being seen in office. You will also be asked to help with oral triage almost daily no matter how busy you already are. Half of the week there was no time for lunch or lunch was at 3pm. The doctor is not very friendly toward nurses and he made me uncomfortable. Very little training or explanation on how to do anything or understanding the protocols left me confused most of the time with nowhere to get answers."

"Upper management is pretty bad at understanding the needs of employees. Turn over is extremely high at this place. Upper Management doesn't help the situation by having awful communication. The patients are extremely demanding, mean and insensitive, will scream and yell at us. The best part is that the employees look out for each other. Some of the providers are really disrespectful to the employees, especially the medical assistants."

Now, I only found four comments, in total. Of the other two (not included here), one was positive (current employee) and the other was neutral/lukewarm (former employee). So, it's a small sample size. But, all four cited busyness as a factor.

Anyway, on your next visit, hopefully you will relay your experience! I'm sure they would like to get any feedback that would minimize extra effort for them and frustration for the patients and their families!

Incidentally, how are you feeling, after following their protocol for a bit? If you've posted an update, I'm afraid I've missed it. But, I hope things are moving in the right direction for you!

The Dude

aphysicalwreck
Veteran Member


Date Joined Sep 2012
Total Posts : 652
   Posted 4/5/2018 7:15 PM (GMT -6)   
I hear your frustration girlie. One of the drs I use has a horrible office staff too. I'm not the only one who feels this way about them. This dr is a bit unique and I don't want to make waves so I keep my mouth shut. I have a good report with the dr and have a fear of ruining it if I mention to her how bad her staff is. It's very frustrating.

She handles my thyroid issues and hormones in somewhat of a more natural way and she takes insurance. I don't want to rock the boat.

Are you getting any better so far with the protocol that they have you on? If so, then it's well worth the aggravation!!

aphysicalwreck
Veteran Member


Date Joined Sep 2012
Total Posts : 652
   Posted 4/5/2018 7:19 PM (GMT -6)   
Oops. I meant rapport. Not report. Lol.

Raleighgirlie
Regular Member


Date Joined May 2017
Total Posts : 140
   Posted 4/5/2018 7:34 PM (GMT -6)   
I am so sorry Girlie! I know that is quite frustrating and I also know how much you have been looking forward to the visit. I am glad to hear that other than that, it went relatively well and I am hopeful that you get in to see Dr. J soon.
I am sure they are very busy but that seems a bit ridiculous to me too. You have been so helpful to me on this forum and I was anxious to hear about how your visit went. I am sending all kinds of healing vibes your way from NC and good luck vibes as well that the support staff mishaps get straightened out and it's smooth sailing from now on.

Huddie
Veteran Member


Date Joined Nov 2014
Total Posts : 3139
   Posted 4/5/2018 7:42 PM (GMT -6)   
Girlie,

Hi. I'm so sorry this happened. Not really surprised though. There call center is in Oregon. So the left hand doesn't really know what the right hand is doing.

Last Easter when I found another tick on my son and almost fainted I called. We had had our bait and switch, I mean appointment, the week prior. Too long to go into here but I was really annoyed with how we were handled and demanded that an NP return my call. Then the woman said "Well I'm in Oregon." They outsource their answering service!

Anyway all that matters is that the appointment go well. I hope it does. Maybe just have a talk with them in person. It's a lot of traveling for you.

Mercury is retrograde so travel, communication, technology all delayed or messed up. Blame it on the planets. Sending you hugs.

Girlie
Forum Moderator


Date Joined May 2014
Total Posts : 33821
   Posted 4/6/2018 1:58 AM (GMT -6)   
sandyfeet said...
Oh Girlie that's awful! I wish all receptionists understood just how much this sort of thing affects those of us with chronic illness (most of them are excellent, and it's a hard job I know). You spend as much time dealing with the office staff as the doctor sometimes so you really need a good relationship there I think.

Wishing you luck. I hope you finally get in to see Dr J and get some new insights!


Well, I was thinking maybe the one who is making the mistakes maybe has lyme. I mean, if I'm picking up on her mistakes.... lol.
Moderator, Lyme Forum
Symp started April/2013; Buhner's Lyme May 15-July24/14; Igenex pos. July 3/14
Doxy: July 4-Aug.24/14;Zithro July26-Aug24/14; Amox + Proben. Aug. 29/14;
added biaxin Sept. 26/14
Disc. amox,added Ceftin Nov. 20th.;
Disc. biaxin added Buhner bart herbs Dec/14;Jan/15 pulsing Tinda (w/ Ceftin);
Abx/herb break Apr-July/15; July-mino; Aug. added Rif;
Nov./15 mino - to biaxi

Girlie
Forum Moderator


Date Joined May 2014
Total Posts : 33821
   Posted 4/6/2018 2:01 AM (GMT -6)   
sandyfeet said...
If you want a funny story about lyme brain and mix-ups by other people...

I received the wrong herb in a shipment a couple of weeks ago. I was less concerned about the actual mixup than to see if I could confirm that the mistake wasn't on my end as I remember being _absolutely_, _meticulously_, careful about it. When the shop emailed back to confirm that the mistake was indeed theirs I practically did a little jig as I now had a tiny bit of proof that I'm not as forgetful as I thought. I think if they had insisted the mistake was mine I would have been crushed. I never did ask them to correct it. I don't think they've ever received a more confusing joyous response to a mixup.

The irony too was that the herb in question was Gou Teng which I was hoping to increase to see if it helped with some of the cognitive issues lol

I think people just don't realize how damaging it can be when they try to pass off things as if you must be be the one responsible for getting the time wrong.

Hoping your week ends better than it started Girlie.


That is a funny story. So what did you get instead of the Gou Teng?
Moderator, Lyme Forum
Symp started April/2013; Buhner's Lyme May 15-July24/14; Igenex pos. July 3/14
Doxy: July 4-Aug.24/14;Zithro July26-Aug24/14; Amox + Proben. Aug. 29/14;
added biaxin Sept. 26/14
Disc. amox,added Ceftin Nov. 20th.;
Disc. biaxin added Buhner bart herbs Dec/14;Jan/15 pulsing Tinda (w/ Ceftin);
Abx/herb break Apr-July/15; July-mino; Aug. added Rif;
Nov./15 mino - to biaxi

Girlie
Forum Moderator


Date Joined May 2014
Total Posts : 33821
   Posted 4/6/2018 2:06 AM (GMT -6)   
WalkingbyFaith said...
I'm sorry, Girlie. I'm jaded and have come to expect that kind of stuff from pretty much everyone except Amazon and Zappos!!! Maybe in Canada things are not typically that bad. In America (at least where I'm at), it seems to have become par for the course, unfortunately.

It seems the more technologically dependent the world becomes, the less people learn how to think and reason and make sound decisions based on common sense, wisdom, and experiential knowledge. It disgusts me. I feel like I'm the last of a dying breed sad. Makes me feel lonely. I don't know what I'll do for companionship and meaningful conversation when all the older people I know all die off.


What's Zappos???

Interesting what you say about technology and less thinking.
When we go out for dinner and get the bill, I always do the math in my head to determine the tip...always have.

We take our 24 year old son out (who is a 'quick-as-a-whip' smarty-pants) and he gets out his phone when the bill comes...for the tip amount.
I know he can do it in his head...but he's so used to relying on technology for everything....
It takes him longer with his phone calculator than me doing it in my head.
Moderator, Lyme Forum
Symp started April/2013; Buhner's Lyme May 15-July24/14; Igenex pos. July 3/14
Doxy: July 4-Aug.24/14;Zithro July26-Aug24/14; Amox + Proben. Aug. 29/14;
added biaxin Sept. 26/14
Disc. amox,added Ceftin Nov. 20th.;
Disc. biaxin added Buhner bart herbs Dec/14;Jan/15 pulsing Tinda (w/ Ceftin);
Abx/herb break Apr-July/15; July-mino; Aug. added Rif;
Nov./15 mino - to biaxi

Girlie
Forum Moderator


Date Joined May 2014
Total Posts : 33821
   Posted 4/6/2018 2:08 AM (GMT -6)   
1000Daisies said...
Sorry, Girlie! I've had my fair share of "bad office staff" at good doctor's clinics.... so I feel your pain. Hang in there!


i'm just hoping this is the end of it...

I'm not that confident that I will get my next appt. with Dr. J. sigh.
Moderator, Lyme Forum
Symp started April/2013; Buhner's Lyme May 15-July24/14; Igenex pos. July 3/14
Doxy: July 4-Aug.24/14;Zithro July26-Aug24/14; Amox + Proben. Aug. 29/14;
added biaxin Sept. 26/14
Disc. amox,added Ceftin Nov. 20th.;
Disc. biaxin added Buhner bart herbs Dec/14;Jan/15 pulsing Tinda (w/ Ceftin);
Abx/herb break Apr-July/15; July-mino; Aug. added Rif;
Nov./15 mino - to biaxi

Girlie
Forum Moderator


Date Joined May 2014
Total Posts : 33821
   Posted 4/6/2018 2:09 AM (GMT -6)   
sierraDon said...
Sorry to hear this, hope you can get in to see him. there is also another FB group called Everything Lyme i noticed that has a lot of JSC patients there, some venting about the communication issues.

hopefully the process improves


I actually haven't joined an FB groups that are lyme focussed....

I wonder if I can see any of the posts without joining the group.
Moderator, Lyme Forum
Symp started April/2013; Buhner's Lyme May 15-July24/14; Igenex pos. July 3/14
Doxy: July 4-Aug.24/14;Zithro July26-Aug24/14; Amox + Proben. Aug. 29/14;
added biaxin Sept. 26/14
Disc. amox,added Ceftin Nov. 20th.;
Disc. biaxin added Buhner bart herbs Dec/14;Jan/15 pulsing Tinda (w/ Ceftin);
Abx/herb break Apr-July/15; July-mino; Aug. added Rif;
Nov./15 mino - to biaxi

Girlie
Forum Moderator


Date Joined May 2014
Total Posts : 33821
   Posted 4/6/2018 2:16 AM (GMT -6)   
The Dude Abides said...
Hey, Girlie:

The experience you had really stinks! I know you have a lot of time, money, and hope invested in the clinic. It certainly doesn't offer a lot of confidence, when they can't master basic things like phone calls, text messages, and scheduling appointments!

From what I understand, Dr. J's clinics (former and current) has reportedly seen over 15,000 patients in the past 17 years - with the majority of them since 2010. Of course, in no way does this excuse mistakes or oversights! But, maybe the volume of people helps explain their discombobulation. Maybe? Possibly? Perhaps?

Like you, I've also read online complaints about how some things are done (or, not done) at the clinic. Interestingly, I also found some comments from former employees. Here are two:

"Most of the day is spent on the phone talking patients through their problems. The patients are rather demanding and anxious and they need a lot of attention. It gets very busy between the constant phone calls and patients being seen in office. You will also be asked to help with oral triage almost daily no matter how busy you already are. Half of the week there was no time for lunch or lunch was at 3pm. The doctor is not very friendly toward nurses and he made me uncomfortable. Very little training or explanation on how to do anything or understanding the protocols left me confused most of the time with nowhere to get answers."

"Upper management is pretty bad at understanding the needs of employees. Turn over is extremely high at this place. Upper Management doesn't help the situation by having awful communication. The patients are extremely demanding, mean and insensitive, will scream and yell at us. The best part is that the employees look out for each other. Some of the providers are really disrespectful to the employees, especially the medical assistants."

Now, I only found four comments, in total. Of the other two (not included here), one was positive (current employee) and the other was neutral/lukewarm (former employee). So, it's a small sample size. But, all four cited busyness as a factor.

Anyway, on your next visit, hopefully you will relay your experience! I'm sure they would like to get any feedback that would minimize extra effort for them and frustration for the patients and their families!

Incidentally, how are you feeling, after following their protocol for a bit? If you've posted an update, I'm afraid I've missed it. But, I hope things are moving in the right direction for you!

The Dude


Thanks for researching for me....Dude. (I think?) you know what they say about ignorance....

I haven't posted an update...nothing great to post. Several weeks ago I thought maybe there was an improvement...seemed to be having more good days...or at least parts of days...but the past two weeks - not so much...

sigh.

I really don't have expectations for something good to happen for several months...
Moderator, Lyme Forum
Symp started April/2013; Buhner's Lyme May 15-July24/14; Igenex pos. July 3/14
Doxy: July 4-Aug.24/14;Zithro July26-Aug24/14; Amox + Proben. Aug. 29/14;
added biaxin Sept. 26/14
Disc. amox,added Ceftin Nov. 20th.;
Disc. biaxin added Buhner bart herbs Dec/14;Jan/15 pulsing Tinda (w/ Ceftin);
Abx/herb break Apr-July/15; July-mino; Aug. added Rif;
Nov./15 mino - to biaxi

Girlie
Forum Moderator


Date Joined May 2014
Total Posts : 33821
   Posted 4/6/2018 2:18 AM (GMT -6)   
aphysicalwreck said...
I hear your frustration girlie. One of the drs I use has a horrible office staff too. I'm not the only one who feels this way about them. This dr is a bit unique and I don't want to make waves so I keep my mouth shut. I have a good report with the dr and have a fear of ruining it if I mention to her how bad her staff is. It's very frustrating.

She handles my thyroid issues and hormones in somewhat of a more natural way and she takes insurance. I don't want to rock the boat.

Are you getting any better so far with the protocol that they have you on? If so, then it's well worth the aggravation!!


Yes, I know what you mean...I don't really want to rock the boat...it's a vulnerable position to be in...

No change yet...but I've only been on the protocol for about 6 weeks now.
Moderator, Lyme Forum
Symp started April/2013; Buhner's Lyme May 15-July24/14; Igenex pos. July 3/14
Doxy: July 4-Aug.24/14;Zithro July26-Aug24/14; Amox + Proben. Aug. 29/14;
added biaxin Sept. 26/14
Disc. amox,added Ceftin Nov. 20th.;
Disc. biaxin added Buhner bart herbs Dec/14;Jan/15 pulsing Tinda (w/ Ceftin);
Abx/herb break Apr-July/15; July-mino; Aug. added Rif;
Nov./15 mino - to biaxi

RedLabel
Regular Member


Date Joined Feb 2017
Total Posts : 217
   Posted 4/6/2018 4:49 AM (GMT -6)   
Only read the initial post, but stuff like that really annoys me too. I've had some minor issues with the clinic I'm at, but not to this extent. Hope it all works out and good luck!
Lyme, CPN, Yersinia, Coxsackie, CMV and Bartonella after LLMD visit.
CD57 0, 2, 0, 3

Started treatment in May 2017
Currently on Azithromycin, Doxycycline, Plaquenil, Rifampicin, Delimmun

sandyfeet
Regular Member


Date Joined Mar 2018
Total Posts : 376
   Posted 4/6/2018 6:41 AM (GMT -6)   
Girlie said...
sandyfeet said...
Oh Girlie that's awful! I wish all receptionists understood just how much this sort of thing affects those of us with chronic illness (most of them are excellent, and it's a hard job I know). You spend as much time dealing with the office staff as the doctor sometimes so you really need a good relationship there I think.

Wishing you luck. I hope you finally get in to see Dr J and get some new insights!


Well, I was thinking maybe the one who is making the mistakes maybe has lyme. I mean, if I'm picking up on her mistakes.... lol.


Lol - Well with the likely prevalence of undiagnosed lyme that's completely possible. I was shocked to hear the number of patients that Dr J's office treats in a year and that they've outsourced their phone centre. Just Wow. I hope that means some really useful ideas for you (the number of patients he's seen not the outsourcing of course).

PS. I received the other Cat's Claw which is all good too. smile
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