It does not seem logical that you could be having this problem if the bags they sent you were the same as the ones you are already using. Do you think this could have been a batch of defective bags? My home care nurse once told me that she noticed that some of the sample bags that had been in her car for a while would become damaged due to the heat exposure. She was giving me some samples from her car one day and said "Don't take these samples, they have been in my car a while." I wonder if they sent you a batch of "damaged" bags. Maybe they were sitting in storage for a while or something. Do they have a date on them?
I would call and complain. However, I have heard that ConvaTec customer support is NOT very helpful.
Revised Coletomy/ Reset Anastimosis 2006
Revised Colectomy/ Obstructions 2005
Sub-total Colectomy 2001
Prov. 16: 20 Whoso trusteth in the Lord, happy is he.
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