I am a new ostomate (a month and a half old), and have been learning about how getting my supplies works! :)
-My ostomy nurse sent me home with well over a month of supplies. If your nurse sends you home and you think they are not giving you enough supplies, just ASk for more! They are more than happy you accommodate (its not like its their money..!)
-My ostomy nurse also set up my account with a local ostomy supplier while I was in the hospital (all I had to do was sign a paper), and she ordered my first batch of supplies which I got 2 weeks after returning home.
-Your nurse will order the type of bags/products that she thinks will work best for you for that first batch. She may ask you if you want clear or opaque, or something like that. I was told that if I wanted different bags, etc., than what she had picked out, I would just have to call the supplier and ask for them.
-In order to figure out which bags I liked best, I called Coloplast and asked for free samples (my nurse gave me a catalogue to see what types of supplies are out there--there are LOTS), I decided which ones I liked, and then called my local supplier and they changed my order--easy!
-Every month, my supplier calls me on the 12th to see if I want the same supplies as last month, or if I want to add/change anything before they send it. This is nice, because I would forget to call them! :)
-All my supplies are covered 100%. I have Blue Cross blue Shield PPO. They also allow me to get way more supplies than I would need (20 bags and wafers each month, on top of the all the other products like paste, skin wipes, etc.).
I am in PA, and I assume this stuff works pretty much the same everywhere! :) Don't worry, this was the easy part--all the suppliers are very nice and very willing to help you and make sure you are happy! :)