It has been almost 3 weeks since my 2nd opinion pathology was requested from Bostwick labs. My urologist requested it on 11/21 and said that even with the holidays, it should only take a week to get back. I am frustrated with the urology office staff. The front desk and billing dept are rude, and short with their answers and appear to have no concern for the patient. It takes forever to get a call back from the nursing staff, usually 2 days or more. Great doctor, but the staff is horrible. I am strongly considering finding another urologist, just for the staff alone.
I have my radiation oncologist consult in the morning, and was really wanting to have the 2nd pathology report back for him to consider.
Bostwick recently processed my 2nd opinion biopsy results within 5 business days, and promptly faxed and mailed the results to my urologist. It took another 4 days before the "office staff" could lay their hands on the results, and I was informed. I wasn't happy either!. If I hadn't been persistent, I would not have had the 2nd opinion prior to my appointment with the radiation oncologist. This was especially important because Bostwick graded my cancer at 3-4, vice 3-3. I would call Bostwick Labs directly. I found them very helpful on the telephone. Jimmy42