island time said...
With my PCP in TN I use Labcorp. If I use Labcorp in FL, is that considered “using the same Lab” or “using a different lab”?
I dug around a little on the Walk-in web site and found these Q/As, but no explanation as to why the states listed are blocked out (but would be interested to know):
Q - Are there certain states where testing can’t be done?
A - Due to state regulations we are unable to offer services through LabCorp in NY, NJ, RI, MD and MA and through Quest Diagnostics in NY, NJ, and RI or to its residents. No matter where you live, your lab order cannot be used at lab
locations in the above-mentioned states.
Q - Can I order laboratory tests if I live outside of the United States?
A - Yes, however, you must provide a local address in the state that you will be tested. Prohibited states for Lab Corp include NY, NJ, RI, MD, and MA. Prohibited states for Quest Diagnostics include NY, NJ, and RI.
Island time, not sure why you would not be able to get your tests done. Before I retired from government work a few years ago, there were definitely times when I was in state A when I ordered a test through an online service, got the blood draw in state B, but my home residence and drivers license were in state C. It worked fine (but none were the "prohibited states").
This is getting to be a competitive market. I have used other services like Walk-in in the past. The customer supports at each have always been friendly and helpful. Let's face it, they get a cut of the fees when we order through them, so we are the "paying customer". And all they have to provide is some software, a few doctors able/willing to work across state lines, help desk, etc. And, oh yeah, I forgot...a legal staff to fight all the state medical boards that are probably pi**ed at losing control over their slice of a lucrative niche in our big health care system.
On other comments:
Yeah, the lab kiosk thing was kinda a pain the first time.
Yeah, the lab staff can be kinda edgy at times. I noticed sometimes there is only one person working that day. They seem kinda frantic, handling a line of people at the front desk, then running back to do a blood draw on someone, etc. Plus being exposed to sick people all day. Also, they have blocks of time set out each day for drug screens, and that's when all the kids/parents come in. I notice the signs in the front window, "If you are here for a drug screen, you may not leave once you have checked in...". Must be hard for one employee to corral all those kids trying to figure ways to cheat their tests, while at same time running to the back rooms to do blood draws. I try to avoid the drug screen blocks of time.
One thing that helps me is when I hand my Walk-in order to the front desk, I say "This is prepaid blood draw, and the doctor's order is on here". That seems to get a little smile and eases the tension. They know they won't have to fuss with insurance paperwork, etc., and they can just poke my arm and send me on my way. Usually in and out within 20 mins.
Someday, I think we will have drive through blood draws--"please, have some fries or a scone while you're waiting..."