Soap opera in gastro's waiting room!

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Old Hat
Veteran Member


Date Joined Feb 2007
Total Posts : 5185
   Posted 5/20/2009 12:35 AM (GMT -6)   
While witnessing this scene, I thought about forum members & what you all might say if you heard about it. A 35-40 yr-old well-dressed woman arrived just ahead of me & immediately handed out elaborate "goody-bags" to the receptionist on duty. She instructed: "Give one to whoever else sits in the receptionist spots." (In other words, she did not actually know the staff!) She took a seat & was soon joined by her husband, who started making a series of annoying cell phone calls re his business interests. There were already a couple other patients waiting for the doctor besides us. Within 15 minutes the well-dressed woman started loud-whispering complaints to her husband about having to wait when there were so many other things she could be doing! At that point a calm-looking middle-aged woman arrived & seated herself between me & the impatient patient with husband in tow. She initiated a few remarks of greeting to this new arrival & then began complaining to HER about having to wait to see the doctor! The calm woman asked how long she'd been waiting & then commented that it wasn't that long. She also asked how many times the impatient one had been to see our gastro. The reply: "It's my 2nd time here, but I asked the receptionist when I phoned for this appointment to give me a time slot when I wouldn't have to wait, and they said "O.K." Well, both the calm woman & I were trying not to laugh at that-- because there is no such available time except when the office is about to close for the day!!!!!!! It's an extremely busy medical practice at a well-known urban medical center. (So I guess the "goody-bags" were intended as rewards for not having to wait, but it didn't work out as she had expected.) I began to wonder how this woman's husband puts up with her ... / Old Hat (30 yrs with left-sided UC ... [etc.])

Red_34
Elite Member


Date Joined Apr 2004
Total Posts : 23551
   Posted 5/20/2009 6:42 AM (GMT -6)   
I hate that when people start complaining about having to wait. If it was an extra long time, lets say over an hour or two, then I can understand but not when they just get there. I've seen this happen so many times myself and it really annoys me. The way I look at it is if there is a wait to see the doctor then maybe that doctor is actually SPENDING TIME with each patient as opposed to rushing them in and out.
 @--->--SHERRY--<---@
Moderator for Allergies/Asthma and Co-moderator for UC
~Left sided Uc-'92-Colazal(9 daily),6mp(50-100mgs),Bentyl, Prilosec,Biotin,Forvia,Pro-Bio**Unable to tolerate Asacol, Rowasa or Canasa**~Year-round allergies-Singulair, Zyrtec~Secondary Reynauds Syndrome-'04-Norvasc~Sacroiliitis-epidural injections~bulging and herniated discs C5/C6 & C6/C7~3 epidural injections-second series starts 2/17, OA in my fingers -Celebrex, Tylonel Arthritis and Voltaren Gel
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Lonie
Veteran Member


Date Joined Feb 2005
Total Posts : 6448
   Posted 5/20/2009 8:22 AM (GMT -6)   
Exactly, Sherry. Or they had to fit someone in who had an emergency; which could be any of us!

Carol

Remicade - will have my 29th infusion on July 8
Vitamin B-12/Biotin, Probiotics, Vitamin D-3 (2000 IU)
 
Co-Moderator for the UC Forum
 
 


jujub
Elite Member


Date Joined Mar 2003
Total Posts : 10407
   Posted 5/20/2009 8:59 AM (GMT -6)   
Why complain in the waiting room? To impress others with how important you are, I guess. No one in the waiting room can help you.

If I have to wait longer than I think appropriate, I complain to the doctor. That's the person who can do something about it.
Judy
 
Moderate to severe left-sided UC diagnosed 2001.
Flared for 5 years, finally in remission with Remicade since March 2006.
Avascular necrosis in both shoulders is my "forever" gift from steroids.
Colazal,  Remicade, Nature's Way Primadophilus Reuteri. 
"My life is an ongoing medical adventure"
 
.


Lonie
Veteran Member


Date Joined Feb 2005
Total Posts : 6448
   Posted 5/20/2009 9:06 AM (GMT -6)   
And the goodie bag maneuver was intriguing too. Hmmm....I'll have to give that some consideration. Just kidding!

Carol

Remicade - will have my 29th infusion on July 8
Vitamin B-12/Biotin, Probiotics, Vitamin D-3 (2000 IU)
 
Co-Moderator for the UC Forum
 
 


princesa
Veteran Member


Date Joined Aug 2007
Total Posts : 2204
   Posted 5/20/2009 9:07 AM (GMT -6)   
In my experience, setting an appointment as early in the day as possible is the best way to ensure you don't have to wait too long. The farther you are into the day, the more likely the doctor will be running behind.

It is frustrating when doctors overbook, which seems to be more and more common. I had a GP I loved, but he was so popular, the wait got worse and worse. IMHO, no one should have to wait an hour or more. I finally told the receptionist I couldn't wait any longer and would have to reschedule. I found another doctor. Better to do something about the situation than to sit around ya-yaing to everyone else in the same boat.
Diagnosed with ulcerative colitis spring 1999. Have been in remission for years with only a few minor blips.
 
Maintenance dose sulfasalazine. Probiotics, vitamin D, fiber supplement and fish oil caps. George's aloe vera juice and l-glutamine for gut healing. Mostly grain-free and dairy-free low carb diet.
 
 


Sweetie31105
Veteran Member


Date Joined Aug 2008
Total Posts : 903
   Posted 5/20/2009 9:28 AM (GMT -6)   
I had a very long wait for something minor. I was my reg doctor and my appt was for 4:00 and I didn't get in til after 5pm. This was a regular doctor not GI. That's something to complain about. Now, for GI, if that's different. You always need to bring something to keep you occupied because you don't know what to expect. You can't rush people, you can find out on the status of your doctors schedule though. If they are running behind, if so how long, stuff like that. Just so you can know what to expect. A appointment scheduled a head of time still doesn't give you priority. Each day is different just like in Child care, you never know what to expect until the day happens. Some people are just impatient and not understanding.
27 year old, Married, Female.
Diagnosed with UC since March 2007

Taking Humira and Imuran since May 2007 (Currently in remission since May 2007)
Taken off Imuran 1/15/09
Only taking Humira.

Can't take Asacol, Allergic to Remicade


fruitgirl
Veteran Member


Date Joined Feb 2009
Total Posts : 7150
   Posted 5/20/2009 10:23 AM (GMT -6)   
I also love first thing in the morning appointments, because the doc is less likely to be behind. I totally understand why they get behind, though. Sometimes patients have a lot of questions, and I know I really appreciate it that my GI takes a lot of time to answer the questions I have...that's what I like best about him. My GI was really apologetic the last time I went to see him because I had to wait 30-ish minutes! I told him that it was absolutely not a big deal.

That woman sounds seriously annoying. I bet she thinks nothing of it when she's running late, though, because she HAS to be the most important person in the world.
Symptoms began in November 2008, ~4 weeks after giving birth to my son.
Eased for ~3 weeks in December, possibly b/c of probiotic use?
Returned in January 2009 (with a vengeance), diagnosed with pancolitis on January 30.
Currently taking Asacol (400mg 4 pills 3x daily), Rowasa nightly, Culturelle probiotic, and Zoloft (25 mg).


suebear
Veteran Member


Date Joined Feb 2006
Total Posts : 5698
   Posted 5/20/2009 10:33 AM (GMT -6)   
If the woman who tired of waiting would only control her stress level she might not need a GI at all!

Sue
dx proctitis in 1987
dx UC in 1991, was stable until 1998

1998 started prednisone, asacol, pentasa, nortriptylene, ativan, 6MP, rowasa enemas and suppositories, hydrocortisone enemas, tried the SCD diet, being a vegetarian, omega 3s, flax, pranic healing, yoga, acupuncture, probiotics

2000 lost all my B-12 stores and became anemic

2001 opted for j-pouch surgery- now living life med-free


fruitgirl
Veteran Member


Date Joined Feb 2009
Total Posts : 7150
   Posted 5/20/2009 10:35 AM (GMT -6)   
Or maybe she needs to ask her GI about the procedure to remove one's head from one's @ss.
Symptoms began in November 2008, ~4 weeks after giving birth to my son.
Eased for ~3 weeks in December, possibly b/c of probiotic use?
Returned in January 2009 (with a vengeance), diagnosed with pancolitis on January 30.
Currently taking Asacol (400mg 4 pills 3x daily), Rowasa nightly, Culturelle probiotic, and Zoloft (25 mg).


pb4
Elite Member


Date Joined Feb 2004
Total Posts : 20577
   Posted 5/20/2009 12:29 PM (GMT -6)   
Old Hat said...
She took a seat & was soon joined by her husband, who started making a series of annoying cell phone calls re his business interests.
 
I began to wonder how this woman's husband puts up with her ... / Old Hat (30 yrs with left-sided UC ... [etc.])
There's your answer LOL...he spends alot of time on the phone devil
 
:)
My bum is broken....there's a big crack down the middle of it! LOL :)


aoccc
Regular Member


Date Joined Feb 2005
Total Posts : 455
   Posted 5/20/2009 7:42 PM (GMT -6)   
i want a goodie bag!
SCD since 01, remission since 01, occasional random junk food breaks :)
No meds ever.


ducridr
Regular Member


Date Joined Apr 2008
Total Posts : 139
   Posted 5/20/2009 10:12 PM (GMT -6)   
shakehead I wonder what that lady would do if she had my ob/gyn visits. I think out of my last 5 visits I've had to reschedule 3 and had to see the PA for 1 because the doctor got called away to deliver babies or was sick. I always expect to wait when I go to the doctor's so I bring my book or my laptop and just wait my turn. I figure there's someone else in there that's asking all the questions like I have had to ask in the past or getting the unplanned tests. I'd rather wait my turn rather than have the doctor feel rushed because then there's a chance that if the doctor tries to rush through patients when I need extra time I won't be able to get all my questions answered because of the time restrictions.
Ducridr - 35 - female

Diagnosed w/ severe pancolitis 11/20/2007

Asacol - 6 (400mg) 2x/day, Xifaxin 2 (200mg) 2x/day, Prednisone 15 mg (started at 40mg Nov 08 - again), multi-vitamin, calcium and vit d supplement, potassium supplement, B-12 supplement, Junel FE (BCP),metamucil capsule (1/day) Coumadin (for blood clot) 5mg/day, 1st Remicade treatment 2/4/2009, 2nd - 2/18/09.


Old Hat
Veteran Member


Date Joined Feb 2007
Total Posts : 5185
   Posted 5/20/2009 10:52 PM (GMT -6)   
Sue, that was my exact thought when the impatient one started to rant for the 3rd time about all the other things she could be doing! Why was she stressing over such nonsense-- because it was something like having to pick up dry cleaning which couldn't be delivered to her home & other petty stuff. Alas, she was in with the doctor when I finished up and left-- so I didn't get to observe what she said or did after her turn in an exam room. (It remains to our imagination how she behaved in there!) The gastro WAS doing a procedure, though, during part of our wait, and when I came back out after my check-up concluded, there were 5-6 additional patients newly arrived in the waiting room. So it's unlikely that anyone pampered her on the way out ... her husband was not there, either! Meanwhile, I think that Princesa makes a very valid point about doctors' overbooking. In this case it could be because the doctor is too busy with other professional activities (teaching, research, publishing) to hold office hours more than 3 days per week and/or because the doctor is also responsible for managing this subdivision of the medical center and strives to keep it financially "healthy" with high patient volume. Aaaargh! / Old Hat (30 yrs with left-sided UC ... [etc.])

Peety
Veteran Member


Date Joined Mar 2008
Total Posts : 2855
   Posted 5/22/2009 12:41 PM (GMT -6)   
How Im-por-tan-te was she!

I find doctors are a lot better about not overbooking than they used to be.
And I think I was told once that there had been an emergency, and I just figured someone else is having a worse day than me.
Now if only the hairstylists would stay on schedule...
49 year old female attorney, diagnosed UC/pancolitis 1985, no surgery but much suffering. Asacol maintenance for 20+ years; used prednisone & Rowasa for flares.  Probiotics (Ultimate Flora, 50 billion), salmon oil (omega-3) when I can remember. 
August 2008 sought care of naturopathic doctor. Food sensitivity test showed wheat/gluten, other intolerances; eliminated wheat/gluten from my diet.
Bad flare in March, used prednisone. Humira denied, started Remicade 4/12 and doing great~ learning what normal is~ wow

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