My infusion center is within my gastroenterologist office, so I know all of the staff and it's a pretty friendly environment. It's all IBD patients and we usually small talk and complain about
IBD lol. Talking with other patients is always nice, to actually meet other people with my problems and struggles, I always look forward to it. There's 4 comfy infusion chairs that recline. The nurses offer us a choice of beverages (teas, coffees, juices, etc.) and snacks which is nice. Wifi is a must have, I do my business officework remotely while in the infusion chair. Others have ipads, phones online etc. They got a few tablets recently, so people can play games or watch Netflix. The nurses handle the medication ordering for us and help with understanding copays and patient assistance programs which is wonderful. It's a huge time saver that they make it easy, as the paperwork and fine print ugh. Done it myself before and boy what a hassle it is. They also have blankets pillows, etc.
Oh and a bathroom or preferably bathrooms very closeby are a must. We have crazy urgency... :-(
Keep your patients comfortable and happy and they just might return to your facility. Not sure on private rooms, I'd nix the idea (or have an option for one if someone feels ill).
Moderator Ulcerative Colitis
John, 38, UC in histological remission
Rx: Remicade @5mgs/kg/8wksJudge, I'd like to get a restraining order on my colon *point* as I'm a victim of its constant harassment, and physical and emotional pain at all hours of the day and night! *Gurgle* Is that all you have to say in your defense? Oh no, where's the bathroom?
Post Edited (iPoop) : 6/29/2016 7:04:02 AM (GMT-6)