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Ulcerative Colitis
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CCinPA
Veteran Member
Joined : Dec 2014
Posts : 2535
Posted 1/11/2023 4:16 PM (GMT -8)
I have new insurance this year - United Healthcare. I got a message from my doc's office today saying that Remicade is a non-preferred drug and they were going to change me to a biosimilar. I called my doc's office immediately because I had checked about that with my benefits admin as soon as we changed insurance and she checked and said Remicade was covered. So now I will have to endure back & forth with insurance and the doctor to hopefully get Remicade approved. I was so sick before I started remi and it took me 2 years on remi to get to full remission I do not want to rock this boat. I cry at the thought of risking remission that I fought so long to reach just because of bureaucracy.

I love/hate insurance -- love that it makes it possible to get medication that would otherwise be completely unaffordable and I hate what they make us go through to get treatment that allows us to live our lives.

*end rant*
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FlowersGal
Veteran Member
Joined : Feb 2017
Posts : 1641
Posted 1/11/2023 5:49 PM (GMT -8)
Oh CC that sucks so bad!!! I want to cry with you! Crossing my fingers that itโ€™s somewhat quickly resolved. When is your next infusion?
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Old Hat
Veteran Member
Joined : Feb 2007
Posts : 5854
Posted 1/11/2023 7:36 PM (GMT -8)
Hang tough, CC, because the Rx med formularies are just about the biggest hassles we get to confront when approaching our retirement years. The situation with insurer's approval is the most nerve-wracking part, then there can be additional issues at the doctor's office, depending on staff size, turnover, and assigned duties. There have been times that I've expected a secretary to deal with the paperwork involved, then it turned out that the secretary had gone on maternity leave or took another job-- so a new RN or NP would take on coordination, then it was harder to make contact, etc.-- and this when oral med was what I needed, not even complicated biologics. It's definitely scary when we're randomly faced with losing access to the only med that gets us to remission and keeps us safely there. / Old Hat (40+ yrs with left-sided UC; in remission taking Colazal)
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clo2014
Veteran Member
Joined : Feb 2015
Posts : 1848
Posted 1/11/2023 8:53 PM (GMT -8)
CC,

I am so sorry that you are going to have to dance with the ๐Ÿ˜ˆ๐Ÿ˜ˆ๐Ÿ˜ˆ insurance company. When is your next infusion?

We changed some of our insurance plan this year too. I've been having nightmares since the end of December hoping they didn't mess everything up. They sent out notices indicating they are now changing the "formulary" at our insurance company several times a year. (BCBS) We need to check right before our infusions to make sure it's paid for.

I too fear switching from Remicade. Insurance brought it up but my GI fought them off last year. I've had too many issues so they did let me slide--but--the young lady said they were switching everyone over to the bio similar if at all possible. She and I had a tussle. She tried to tell me they were the same--which I replied if it was exactly the same it would be called Remicade. Then I took it to basics for her... She drank Coke.. (I asked) and I told her she should switch to Pepsi or a generic... After all they are all "colas" and the same. She stopped arguing and said she'd work on it. It took over a month for approval.... And I didn't get that approval letter until after an attorney reached out to them for me. I was scared I'd end up with a huge bill. So I totally understand where you are coming from.

When's your next infusion?

Clo

I am like you in that I have a love/hate relationship with insurance. It just seems ethically wrong that not everyone has access to their required meds. The profit being made off of meds that sustain life should not supercede the importance of a persons survival....
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CCinPA
Veteran Member
Joined : Dec 2014
Posts : 2535
Posted 1/12/2023 4:03 AM (GMT -8)
My next infusion is the 26th so there is about 2 weeks to get it resolved. I am trying to think positive. The biosimilar may be preferred but I think that Remicade will be covered if the doc can "prove" why I need it. This is a new doc so I didn't have him when I was so sick and when I went through all the dosage changes for Remi. I don't know if he ever got my records from my old doc so I sent my new doc a message last night and let him know if he needs more info to make the case for Remicade I can provide the history of hospitalizations, blood/iron transfusions and medication history. My old doc was with a different medical group and has since retired so getting the records now could be a hassle.

Will let you know how what happens.
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Sara14
Veteran Member
Joined : Mar 2007
Posts : 7670
Posted 1/13/2023 11:29 AM (GMT -8)
Do you not take generics of other drugs either or is there some difference with biologics/biosimilars in particular?
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CCinPA
Veteran Member
Joined : Dec 2014
Posts : 2535
Posted 1/13/2023 3:09 PM (GMT -8)
I do take other generic meds, but after the hell I went through before I finally reached remission I don't want to risk my blissful remission by switching to a biosimilar unless I absolutely have to. I suspect most people who are forced to switch meds because of insurance feel the same way.

Doc's office said they sent everything to UHC to get approval for Remicade today so hopefully we will know something next week. They had my records from my old doc so fingers crossed it gets approved.
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clo2014
Veteran Member
Joined : Feb 2015
Posts : 1848
Posted 1/13/2023 6:11 PM (GMT -8)
CcinPA,
I totally agree with you on the meds and switching.

Just a thought, have you ever had any type of a reaction to any medication where you could no longer take it?.

We sent in my old records of how bad I was and all the documents showing how I could take some meds before UC/Crohn's but now can't. I don't know if it helped or not but we were throwing everything in there. I did not want to switch.

Hang in there! Please let us know how it goes.

Sara,14,

On some generic meds I get really really Ill so we had to go with name brands. (antibiotics, skin treatments--which totally surprised me. Who knew rubbing something into your skin could cause nausea??? Hives yes.. nausea--never considered it til I was praying at the porcelain alter and saying bad things about cheap insurance companies. I was waiting for a lightening bolt to hit me in the butt! LOL).

Since then.. I fear switching meds out to generic if I did ok with the name brand. Plus It's so hard to risk going to something that may not work-or work as well--especially when you know you probably won't be able to go back to the original.

Clo
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Old Hat
Veteran Member
Joined : Feb 2007
Posts : 5854
Posted 1/13/2023 9:18 PM (GMT -8)
Good luck toward resolution in your favor soon, CC!!!!! I totally identify with your situation. Generics have proven to be a boondoggle in many different patient situations over decades since the 1970s. I can remember that they were 1st lauded as alternatives to Rx topical lotions, on grounds that unneeded dyes & perfumes made the topicals more expensive without affecting efficacy in relieving the ailment. Next thing we witnessed was the transfer of this argument to oral meds. Of course the insurers soon jumped on the generics bandwagon, thrilled that they could save on patient disbursements. (With the resulting insurer vs. patient hassles that Clo handled so well with her Coke/Pepsi argument (she described above) to the indifferent insurance company staffer!) / Old Hat (40+ yrs with left-sided UC; in remission taking Colazal)
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HaleyA
Regular Member
Joined : Apr 2021
Posts : 248
Posted 1/17/2023 5:24 PM (GMT -8)
Hope you can get it worked out. I have United Healthcare and thatโ€™s why Iโ€™m on Inflectra and not Remicade. I know United sent out a letter making everyone switch to Inflectra last year I think.
Im doing well on Inflectra but I hope your doctor can get it worked out for you because I know it would be scary having to switch if youโ€™re in remission. Sending good thoughts !
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clo2014
Veteran Member
Joined : Feb 2015
Posts : 1848
Posted 1/17/2023 7:23 PM (GMT -8)
Cc,

Thinking of you.

๐Ÿคž๐Ÿคž๐Ÿคž๐Ÿคž

Hoping you get news soon.

Clo
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CCinPA
Veteran Member
Joined : Dec 2014
Posts : 2535
Posted 1/18/2023 3:43 PM (GMT -8)
They are still working on approving Remi, but my doc's office called today and said UHC is requiring that I use a stand alone infusion center. The place I would have to go is a nightmare to deal with. She's going to push to keep me at the same place I have been going to. I had to use that other place when I was on Entyvio and it was horrible. The little rooms were not well lit and the nurse had an awful time starting my IV and one time after a couple sticks she told me that if it didn't work on the next try I would have to come back another day. (This was after the med was already mixed!). They didn't use an IV pump and my 30 minute infusions took over 2 hours. Can't imagine how long my 2 hour remicade infusion would take. I don't know why insurance forced me to use that place when I was on Entyvio. That place billed more and insurance paid more than when I got the infusions at at the hospital.

Nurse today said insurance may give me temporary approval to get my infusion as usual on the 26th while they work on permanent approval.

Such a hassle
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Old Hat
Veteran Member
Joined : Feb 2007
Posts : 5854
Posted 1/18/2023 4:03 PM (GMT -8)
Outrageous, CC. Hang in there! Fingers crossed for you to get what you need!!!!! / Old Hat (40+ yrs with left-sided UC; in remission taking Colazal)
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clo2014
Veteran Member
Joined : Feb 2015
Posts : 1848
Posted 1/18/2023 7:58 PM (GMT -8)
I am sorry you are dealing with this. Your patience is amazing! I really get frustrated when stuff like this happens.

I get my infusions at the infectious disease doctors infusion clinic. (Do you have one of those close by? Or an oncologist office can do them) I'm Thankful because GIs "rooms" are not private, they are dark and don't have windows and I just don't like his staff as much as my ID doctor's. They are ok--its just that the ID staff is really really exceptional.

Saying a ๐Ÿ™ prayer that it goes the way you want.

Clo
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fruitgirl
Veteran Member
Joined : Feb 2009
Posts : 7164
Posted 1/19/2023 6:43 AM (GMT -8)
I'm so sorry you have to deal with all of this. It just really sucks that insurance is via for profit companies. Since they have to make money, they don't at all keep what is best for the patient in mind.
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CCinPA
Veteran Member
Joined : Dec 2014
Posts : 2535
Posted 1/19/2023 12:16 PM (GMT -8)
Just heard from my doc (he called me himself!) and he said he had a lengthy call with UHC. They agreed to a 6 month authorization to stay at my current infusion center (hopefully they will renew it in 6 months).

But UHC would only authorize Remicade for every 6 weeks not 4. They will approved inflectra for every 4 weeks. Since 6 weeks did not work for me I have no choice but to switch to inflectra. Doc said that he was forced by insurance to move several of his patients to inflectra and they are doing well so fingers crossed that I won't have any problems with the switch.

Curiously, inflectra wasn't the original biosimilar UHC wanted to switch me so ... that was a newer one (starts with an A but I don't remember the name) so my doc at least got them to change that.
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FlowersGal
Veteran Member
Joined : Feb 2017
Posts : 1641
Posted 1/19/2023 2:00 PM (GMT -8)
Arrrrgh! So sorry you have to deal with this stress and worry! I wish there was some way to bring humane compassion and common sense to insurance companies but I know itโ€™s simply not possible. At least you got approval to stay at current infusion center. But sounds like youโ€™re going to have to fight to stay there. Why in the world would a place that does infusions not have pumps?
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CCinPA
Veteran Member
Joined : Dec 2014
Posts : 2535
Posted 1/19/2023 4:12 PM (GMT -8)
When I had iron infusions the place I went to didn't have IV pumps either. That infusion was 3 hours I think, but I think those infusions have to be done really slowly anyway. That was an oncology practice and they did chemo therapy there without pumps. No idea how they did it. They seemed to be more skilled at it than that other infusion place I went to for Entyvio
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clo2014
Veteran Member
Joined : Feb 2015
Posts : 1848
Posted 1/19/2023 8:03 PM (GMT -8)
Oh Cc... I'm sorry. Insurance companies and their profits. I don't know how they sleep at night.

I did speak to one of my friends that had to switch last year from Remicade to Inflectra. With Remicade she was tired but buzzed for 24 hours after her infusion and then she'd get a low grade headache with "foggy head" for the next day or so. (She had HUGE issues with her oral meds because of fillers that were used and they'd make her sick....so she was very concerned.) She was hoping the side effects would improve but feared the difference would cause a flare. She said she had a little glitch for the first 3 infusions after switching. Not real bad but noticable. (She wonders if it wasn't just the stress from thinking about it so much and sorta freaking out) Then suddenly she righted and she doesn't have the buzzy feeling or other things after. She said... "Amazingly enough.. this is much better for me.." She just had a scope and she's still in remission.

So maybe it'll work even better for you! ๐Ÿคž๐Ÿคž๐Ÿคž

Clo
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Old Hat
Veteran Member
Joined : Feb 2007
Posts : 5854
Posted 1/19/2023 9:56 PM (GMT -8)
Recently I looked at the Advocacy section of CCFA Website. It seems that they've been trying to lobby Congress since pre-pandemic years over "STEPS" issues, whereby insurance companies override physicians' Rx choices for IBDers requiring higher level meds. Worth a read from all of us, IMO. / Old Hat

Post Edited (Old Hat) : 1/19/2023 10:00:13 PM (GMT-8)

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clo2014
Veteran Member
Joined : Feb 2015
Posts : 1848
Posted 1/20/2023 11:57 AM (GMT -8)
Old Hat,

Going there to read it. I didn't realize it was that common of a problem. I thought it was just occasionally occuring--but the problem is a big issue especially for IBD patients.

Thanks

Clo
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CCinPA
Veteran Member
Joined : Dec 2014
Posts : 2535
Posted 1/20/2023 3:04 PM (GMT -8)
Old Hat -- is this the link you were talking about?
https://www.crohnscolitisfoundation.org/get-involved/be-an-advocate/advocacy-priorities

Well, my saga continues. Doc's office said that UHC requires that the Inflectra is ordered from a specialty pharmacy and sent to my infusion center instead of the infusion center providing it. The specialty pharmacy (Accredo) requires 2 business days to process new orders. They just got the order this afternoon. The med has to be at the infusion center by 2PM on 1/25 in order for me to get my infusion on 1/26. I have no idea when they are going to ship. I did call Accredo today and told them I would pay for priority shipping for this first order if they can get it there on time. Now I have to wait for them to call me saying it's ready to ship. Well I probably won't wait -- I will be a pita about this. If I miss the 26th I asked my infusion center if I could get in on the 27th if nec and they have some spots I could take. My fingers are crossed that I can get the infusion my the 27th at the latest. Other wise I would have to wait until at least the 30th if they can fit me in.

I am trying hard not to stress about this, but it's difficult. Bad enough that I have to change meds. But now it looks like my infusion is going to be delayed too. I told my benefits admin that I hoped my company was saving a boatload of money by changing insurance because I sure am not seeing any positives -- the premiums are much higher than the old insurance and I am getting worse coverage. She said that she was against the change, but it wasn't up to her.

Will let you know what happens.
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clo2014
Veteran Member
Joined : Feb 2015
Posts : 1848
Posted 1/20/2023 3:30 PM (GMT -8)
CcinPA,

I'm sorry.

This is how it was thru BCBS awhile ago... The infusion place ordered, BCBS confirmed with you, then it was shipped. If anything didn't match up perfectly it was delayed. I understand your being anxious.

That red tape added to my stress levels.

Hang in there!
Clo
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Old Hat
Veteran Member
Joined : Feb 2007
Posts : 5854
Posted 1/20/2023 6:36 PM (GMT -8)
Yes, CC, that's the section of CCFA Website I referred to. "STEPS" falls under Access To Care. They list 4 or 5 obstacles that insurance companies typically throw at IBD physicians' RXes when they don't want to provide coverage and force the patient onto cheaper meds. (Including drugs previously tried that didn't help!) That can happen with lower-level oral meds, too, especially involving brandname forms. The insurer will insist that the generic is exactly the same. (Clo's Coke, Pepsi, or generic cola argument!) / Old Hat
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clo2014
Veteran Member
Joined : Feb 2015
Posts : 1848
Posted 1/20/2023 6:41 PM (GMT -8)
This really concerns me. A looong time ago there was this TV special on insurance companies that paid their agents bonuses if they could save the company money by doing some things I consider shady...drawing things out, forcing clients to go to cheaper places... That was long ago though so it isn't the same thing.... But it shows it was going on in the 70s or 80s too.
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