Open main menu ☰
HealingWell
Search Close Search
Health Conditions
Allergies Alzheimer's Disease Anxiety & Panic Disorders Arthritis Breast Cancer Chronic Illness Crohn's Disease Depression Diabetes
Fibromyalgia GERD & Acid Reflux Irritable Bowel Syndrome Lupus Lyme Disease Migraine Headache Multiple Sclerosis Prostate Cancer Ulcerative Colitis

View Conditions A to Z »
Support Forums
Anxiety & Panic Disorders Bipolar Disorder Breast Cancer Chronic Pain Crohn's Disease Depression Diabetes Fibromyalgia GERD & Acid Reflux
Hepatitis Irritable Bowel Syndrome Lupus Lyme Disease Multiple Sclerosis Ostomies Prostate Cancer Rheumatoid Arthritis Ulcerative Colitis

View Forums A to Z »
Log In
Join Us
Close main menu ×
  • Home
  • Health Conditions
    • All Conditions
    • Allergies
    • Alzheimer's Disease
    • Anxiety & Panic Disorders
    • Arthritis
    • Breast Cancer
    • Chronic Illness
    • Crohn's Disease
    • Depression
    • Diabetes
    • Fibromyalgia
    • GERD & Acid Reflux
    • Irritable Bowel Syndrome
    • Lupus
    • Lyme Disease
    • Migraine Headache
    • Multiple Sclerosis
    • Prostate Cancer
    • Ulcerative Colitis
  • Support Forums
    • All Forums
    • Anxiety & Panic Disorders
    • Bipolar Disorder
    • Breast Cancer
    • Chronic Pain
    • Crohn's Disease
    • Depression
    • Diabetes
    • Fibromyalgia
    • GERD & Acid Reflux
    • Hepatitis
    • Irritable Bowel Syndrome
    • Lupus
    • Lyme Disease
    • Multiple Sclerosis
    • Ostomies
    • Prostate Cancer
    • Rheumatoid Arthritis
    • Ulcerative Colitis
  • Log In
  • Join Us
Join Us
☰
Forum Home| Forum Rules| Moderators| Active Topics| Help| Log In

argghhh

Support Forums
>
Ulcerative Colitis
✚ New Topic ✚ Reply
1 23
❬ ❬ Previous Thread |Next Thread ❭ ❭
profile picture
FlowersGal
Veteran Member
Joined : Feb 2017
Posts : 1641
Posted 1/20/2023 9:00 PM (GMT -8)
I can’t even ….! Cc the only thing I can tell you is that Medicare, in your case, will be so much easier. Aren’t you eligible soon? I am never hassled about my infusions. Be sure you have a supplement tho.
profile picture
CCinPA
Veteran Member
Joined : Dec 2014
Posts : 2535
Posted 1/21/2023 4:45 AM (GMT -8)
Flowers -- as long as I am working my work insurance takes priority over medicare. Since my company is so big I don't even know if I could opt out of work insurance and just go with medicare and supplemental if I wanted to. So someone would still be calling all of the shots. The advantage of skipping medicare is the co-pay assistance program. That is a bit a a mess right now too though.

I turn 65 Jan 5 2024 so I have to deal with UHC for at least this year. I will be looking at all my options this year and my goal is to decide what to do about medicare by June of this year.
profile picture
FlowersGal
Veteran Member
Joined : Feb 2017
Posts : 1641
Posted 1/21/2023 7:50 AM (GMT -8)
Gotcha! Just further fyi- Medicare doesn’t have any so-called “step” therapy requirements. Medicare itself is no hassle no worry. Infusions and their medications are covered under medical, not prescription. Medicare makes the rules and sets prices for supplements across the board so individual supplements cannot dispute any charges IF Medicare pays. Only once have I had Medicare refuse to pay — for a blood test. I appealed but they didn’t listen. But with everything they pay on my hospitals, drs, and infusions, I’m certainly not going to gripe about the $200 out of pocket. None of the drs I’ve encountered have refused Medicare but I know that some do.

The prescription side is a bit if a bummer but there are a few positive changes coming like a yearly cap. But I’ve found work around most of the time using Costco and good Rx, and getting some meds free from manufacturers My monthly meds (omeprazole, statin, my husbands blood pressure med) are all no cost. My thyroid pills are reasonable. UC meds are crazy expensive though. Curious how mark Cuban can sell them so cheap compared to the drug plans. I’ve come to the conclusion that it’s not so much drug manufacturers as the insurance plans and pharmacies that are taking it in. How else can there be such a huge range in price from different pharmacies for the same drug. CVS for instance charged $350 for a med you can buy at Costco for $50 retail. Anywho I digress.

Crossing my fingers for you! I know the stress. Entyvio is supposed to be going to self injectables in the US maybe this year and I’m already starting to worry about that.
My dr said I should be able to stay with my infusion but we’ll see.
profile picture
CCinPA
Veteran Member
Joined : Dec 2014
Posts : 2535
Posted 1/23/2023 2:32 PM (GMT -8)
So Accredo (specialty pharmacy) got the script on Friday 1/20. I called this morning (1/23) and gave them my co pay assistance card number and checked on the status of the order and was told it could take a few days for everything to be processed. I said it needed to ship tomorrow in order to be there by 2 PM 1/25 so I can get my infusion on 1/26 as already scheduled. The woman told me that might be possible and she escalated my order.

Over lunch I set up my patient portal account with them and had some problems with that. When I called for help I asked again about the status and a different person than this morning said new accounts can take 5-8 business days to set up. After I whined again she had me hold while she filled out a form to try to get everything escalated. The woman this morning didn't mention a form so don't know if she did anything.

I will call again tomorrow.

I have been really depressed about all of this. I keep telling myself it will work out and that even if I am a few days late I will be fine since I have been in remission for well over a year. But it's so stressful and scary. I think I still have PTSD from that last flare I had.
profile picture
Old Hat
Veteran Member
Joined : Feb 2007
Posts : 5854
Posted 1/23/2023 7:39 PM (GMT -8)
Agree with you 200% that this type of situation is stressful & scary. Back in 2012 several of us on oral med suddenly found out it had been removed from production w/o prior warning, also many members using retention enemas had recurrent problems with pharma warehouses running out of stock, right before that issue came up; then around 2015-16 there were even major problems reported in U.S. that involved shortages of infused anti-cancer drugs. So we can only hope for positive outcomes while steeling ourselves for further struggles down the road. Wishing you good luck over the next several days! / Old Hat
profile picture
CCinPA
Veteran Member
Joined : Dec 2014
Posts : 2535
Posted 1/24/2023 3:20 PM (GMT -8)
Accredo is shipping today for delivery tomorrow so I am very hopeful it will get there before the cut off (infusion center has a cut off of 2 PM) so I can get my infusion on time on Thursday. Fingers are crossed that the snow storm due to hit tomorrow doesn't mess anything up.

I am so glad I kept calling Accredo!
profile picture
CCinPA
Veteran Member
Joined : Dec 2014
Posts : 2535
Posted 1/24/2023 3:37 PM (GMT -8)
Flowers -- I totally missed your last reply! I need to run all the numbers for medicare before I decide anything. Everyone I know who is on it loves it. Before my company switched our insurance I was happy with the BCBS PPO policy we had. Right now UHC has been a real pita. I really hope the med switch doesn't affect me. I would be worried about the self injectable Entyvio, too. Might be more convenient, but hopefully they won't force you to switch if you don't want to.
profile picture
FlowersGal
Veteran Member
Joined : Feb 2017
Posts : 1641
Posted 1/24/2023 9:42 PM (GMT -8)
It totally doesn’t make sense to me that the infusion center has to try to schedule patients with medication being controlled by a 3rd party. I bet the nurses at the infusion center hate it. I can only imagine the frustration with setting up an appt and then the medication comes in a day late and everyone has to scramble. What a nightmare! Let us know how it goes. Fingers crossed for you that all goes smoothly!
profile picture
CCinPA
Veteran Member
Joined : Dec 2014
Posts : 2535
Posted 1/25/2023 2:21 PM (GMT -8)
I called the infusion center today to make sure they got the new orders for Inflectra. Glad I did because the doc's office never sent the new orders to them! That would have been a real mess when I went for my infusion tomorrow. I immediately called the doc and then checked back this afternoon with the infusion center to make sure they got the new orders and they did. They also said they received the new med that was delivered today. I am good to go tomorrow. Just hope Inflectra doesn't rock my remission boat.

Yesterday Accredo called me before they shipped and told me it would cost me $3000. I knew that because that's my max out of pocket. They said they would take care of the co-pay assistance and then they said they would have an invoice with the med when they ship it. I asked them to just send it to me because I will never see it since the med is not sent to me. They said they couldn't do that. Weird. At this point I don't care -- the med will be inside of me tomorrow.

It amazes me how you have to stay on top of all this stuff. Had I not been so persistent the new med likely wouldn't have shipped until sometime next week. Does everyone else have to deal with all of this or do you just wait for them to take care of everything however long it takes?
profile picture
straydog
Forum Moderator
Joined : Feb 2003
Posts : 19353
Posted 1/25/2023 5:27 PM (GMT -8)
I think it's a draw, you did the right thing by staying on top of things in such a short window of time. Pat yourself on the back for getting this done & you being able to keep your infusion on schedule. Hopefully you will not have to pay tomorrow since you are set up with the co-pay assistance program.

Take care.
profile picture
countess18
Regular Member
Joined : May 2016
Posts : 461
Posted 1/25/2023 5:51 PM (GMT -8)
I had to deal with Accredo in the past and then CVS specialty pharm and I had to call over and over again to get thing’s expedited. Now I just go to infusion center and they get the med for me. I pray that there is not rock in the boat when switching to Inflectra. I would be nervous as well. I’m sure you will be fine as you are just maintaining remission not obtaining it. Good Luck CC
profile picture
clo2014
Veteran Member
Joined : Feb 2015
Posts : 1848
Posted 1/25/2023 11:10 PM (GMT -8)
CcinPA,
I have a BCBS insurance policy. They use A speciality drug program. (It's changed a couple times in the last 8 years) The doctor had to send scripts to them every 3 months for approval since Remicade was a speciality drug, (they kept reviewing the scripts and my medical records-unsure if that's a requirement for everyone), the infusion place had to request Remicade every 3 weeks, and I had to follow up with everyone all the time to ensure I received my meds. It was difficult at the beginning.... But eventually the infusion place would order the meds 2 weeks early--just to make sure it got there on time. And even then there were a few times that I had to delay my infusion. Then there was the copay assistance debacle that I am still working thru.... Last year I had double coverage and they were working well together by April or May...(I have kept the same plans). But BCBS sent notification that they are going to yet another speciality drug program.... I started researching last week (because of your post--Thanks!) and made daily calls. They all are researching and are supposed to get back to me. (The specialty drug program was sending a generic to the infusion place... without notifying me or the doctor that they had changed it...) My infusion is next week. It's got me so upset my system is completely misbehaving. Tomorrow I start calling them hourly. My GI is getting calls too..... Along with the infusion place.

So it's not just you on the med change. It also is not just you on keeping on top of it. I do the same things -- I even set up reminders on my phone to help.

Crossing my fingers that everything goes well and you stay in Remission.

Clo
profile picture
geezernow
Regular Member
Joined : Nov 2017
Posts : 313
Posted 1/26/2023 4:12 AM (GMT -8)
Insurance....aaaaccckkkkkk!! I know we really...REALLY need it, but it is so sad that they fail to realize how difficult it is for the patient, who often get worse and worse while they bicker with out physicians. All I can advise is, to hang in there and ask our doctors to continue to fight for us. I shall never understand how our own physicians, who know us and our conditions, can be cast aside in the process of an insurance company deciding our care. Just seems a bit...insane. Never give up and best of luck to all.
profile picture
CCinPA
Veteran Member
Joined : Dec 2014
Posts : 2535
Posted 1/26/2023 3:45 PM (GMT -8)
I almost wish it was just me that has insurance woes. So sorry you all have to deal with this too. Those companies have too many "rules" that they apply to everyone, not recognizing the need for flexibility and individuality. I get it from a business perspective for profitability and efficiencies, but it just isn't humane to treat patients as numbers instead of real people.

I had my infusion of Inflectra today. It was uneventful except that when I left I was hit with a strong wave of depression. No idea why. Then when I got home I found a letter from UHC about my pre-authorization. The letter said that using my current infusion center is just a grace period until July to give me time to find an in-network stand alone infusion center that is not affiliated with a hospital. The infusion site I use is at a cancer center that is affiliated with a hospital group. The letter also listed several specialty pharmacies and which drugs can be ordered from each. Accredo did not have Inflectra listed.

I sent copies of the letter to my benefits admin so hopefully she can get to the bottom of this. I explained to her all the problems I had at the other infusion site and why I didn't want to go there. She is going to advocate for me. She said this is a rural area with limited options and understands why I want to stay where I am. She also said she will make sure it was ok to use Accredo and if there were any problems she would be able to do something to make sure it's covered this time. I thought Accredo had checked with insurance so the letter was a weird.

You need a PHD to understand all this stuff!
profile picture
clo2014
Veteran Member
Joined : Feb 2015
Posts : 1848
Posted 1/26/2023 7:56 PM (GMT -8)
CCinPA,
I'm sorry you are going thru this. Very glad that you did get your infusion and it went fairly well.... although that depression....I wonder if it's a listed side effect??

I almost think the insurance companies shared their plans with one another and they are doing this simultaneously. I have a friend that just got the dreaded letter too..

Today I found out my GI is not well (unavailable for a long time...) and they didn't know how long it might take to straighten this out. They are working on it... But I will probably miss my infusion.

I called the insurance company and got the run around. Tomorrow is another day though. Hopefully it will go better.

Crossing my fingers for us all.

Clo
profile picture
CCinPA
Veteran Member
Joined : Dec 2014
Posts : 2535
Posted 1/27/2023 4:17 AM (GMT -8)
Clo -- if your doc is sick isn't there someone else covering his patients? I hope they get it straightened out for you soon. Is it even legal for a pharmacy to change meds without notifying anyone? That just is so wrong. Pharmacists are not doctors.
profile picture
clo2014
Veteran Member
Joined : Feb 2015
Posts : 1848
Posted 1/27/2023 12:35 PM (GMT -8)
Yikes!!! Insurance rep said it's a fine print item in my pharmacy portion of the health insurance policy that "our speciality pharmacy may substitute a generic'. If the script is written as a "name brand" , and they don't cover the name brand then you have to apply for an exception which can take 30 to 90 days for resolution unless it is life threatening and then it can be expedited. Additionally if it is turned down you are responsible for the cost of the drug. And it does not count towards your maximum out of pocket expense.

There's some confusion on if I am responsible to the speciality pharmacy or to the infusion center... Although they think it would be to the infusion center. I am waiting for infusion center to call me back. When I did speak to the young lady that answered their phone she said they were really scrambling because they had several patients that were in similar situations.

I called back and advised speciality pharmacy that Remicade is listed as a medication available thru the speciality pharmacy...it's on the list. That my doctor had not authorized a change and he has not received a request for that change. She said she's sending me a new updated list. I'm so frustrated. I made my insurance decisions based on the list I received in December good Jan 1st.

The rep said they are all working on my case and that she thinks they will allow Remicade this one last time but they are switching me...but this was not guaranteed and she could be wrong. She has to research and call me on Monday. (My infusion is supposed to be Tuesday).

Next year I hope we can schedule my infusion for February so I have more time to work the issues out. I should have started In 1st like I usually do but I got lazy.

Clo
profile picture
CCinPA
Veteran Member
Joined : Dec 2014
Posts : 2535
Posted 1/31/2023 5:14 AM (GMT -8)
I saw the claim that Accredo sent to insurance for Inflectra. No wonder they insisted that I switch. It was less than half the price (almost 1/3) the price BCBS paid for Remicade.. Crazy! Now I am in a waiting game for a few months until I am sure it's working the same. My doc and the nurses at the infusion center said that all the patients they have on Inflectra are doing well so that's a good sign.
profile picture
FlowersGal
Veteran Member
Joined : Feb 2017
Posts : 1641
Posted 1/31/2023 3:12 PM (GMT -8)
I was hoping things went well today! Sending you positive thoughts! I’d be worried too but I bet you’ll be fine!
profile picture
Old Hat
Veteran Member
Joined : Feb 2007
Posts : 5854
Posted 1/31/2023 7:58 PM (GMT -8)
Wishing you all the best, CC. Definitely keep us posted. / Old Hat
profile picture
straydog
Forum Moderator
Joined : Feb 2003
Posts : 19353
Posted 2/2/2023 8:46 AM (GMT -8)
CC, back when I started Remicade (2004) it was done at the hospital. Infusion centers had just started doing Remicade infusions, my dr was not onboard with them back then. The hospital billed my insurance between 10k & 12k. The higher end was 10kg every 4 weeks. Insurance paid a little over 80%. One vial of Remicade was 4k & that was going rate back then across the country. I am curious now how much 1 vial is billed.
profile picture
CCinPA
Veteran Member
Joined : Dec 2014
Posts : 2535
Posted 2/2/2023 3:41 PM (GMT -8)
Susie -- The last time I had remi that was provided by the infusion center BCBS paid about $2000/vial. UHC paid Accredo about $800/vial for inflectra. Surprising that remi cost more in 2004 than now or was the $4000/vial what was billed, not what was paid? I don't know what Accredo actually billed, but the remi had been billed at about $5000/vial, but infusion center had an agreement with BCBS to accept $2000/vial. Crazy prices!!
profile picture
clo2014
Veteran Member
Joined : Feb 2015
Posts : 1848
Posted 2/4/2023 9:27 PM (GMT -8)
CC,

Thinking of you and hoping that you are doing well after your infusion.

Clo
profile picture
CCinPA
Veteran Member
Joined : Dec 2014
Posts : 2535
Posted 2/5/2023 8:49 AM (GMT -8)
Thanks, Clo. Doing ok. My guess is that if inflectra doesn't work as well as remi it will be a few months to know. The infusion nurses said they have a lot of people on inflectra who are doing well so that gives me hope. In my head I have decided that if all remains fine in June I will breathe easy.
profile picture
Old Hat
Veteran Member
Joined : Feb 2007
Posts : 5854
Posted 2/5/2023 12:31 PM (GMT -8)
Glad to read that you're doing ok so far, CC. Hopefully the worst of your switch-over is now behind you; the insurers tend to make any Rx change into The Pits! Reminds me of that old maxim "What doesn't kill you makes you stronger." But they can really wear us down with all the worries they cause periodically over their coverage decisions. / Old Hat
✚ New Topic ✚ Reply
123


More On Ulcerative Colitis

7 Ways To Support Someone With Crohn's Or Colitis

7 Ways To Support Someone With Crohn's Or Colitis

Living With An Ostomy

Living With An Ostomy


HealingWell

About Us  |   Advertise  |   Subscribe  |   Privacy & Disclaimer
Connect With Us
Facebook Twitter Instagram Pinterest LinkedIn
© 1997-2023 HealingWell.com LLC All Rights Reserved. Our website is for informational purposes only. HealingWell.com LLC does not provide medical advice, diagnosis, or treatment.