Thank you for your advice. I've found quite a bit out about telehealthcare since then - the Tunstall website proved to be pretty helpful. Saying that, I've just read an interesting story about a man in Liverpool who was using telehealthcare. It's a bit worrying as he was sent two phone bills, thought one was a duplicate, so ended up not paying one of his bills. As a result, his phone operator Virgin cut off his phone line, which meant that his health monitoring at home was also cut off. I'm wondering if this is a problem or a worry for other telehealthcare users?