Virus Alerts on HW

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dencha
Forum Moderator


Date Joined Feb 2009
Total Posts : 7181
   Posted 1/19/2013 9:55 AM (GMT -6)   
Hi All,
Peter, our HW Adminstrator and HW Founder has been busy trying to figure out what's going on.  Many or all of you may have gotten an alert regarding a malware attack when trying to get on HW. 
 
Thankfully, this is not dangerous to your computer, but is an annoyance.  Below I have copied the most recent information on the subject that was recently posted on the Moderator's Forum by Peter.  He asked us to share it.
 
Please take a moment to read his post and consider adding an adware/cleanup tool if you have not already put one on your computer. 
 
Peter's Post:

I've scanned the server, no results. Our hosting company has scanned the server, nothing found.

I suspected a rogue advertisement. Our ad network responded with the following:


We’ve looked into this and are not seeing anything on our side. I believe what is likely happening is some users have been hit with a malware/adware type program that lives locally on their computer. Several of these programs allow the purchase of pop-ups to be triggered based on either specific sites or specific keywords. So for example, and advertiser could buy ads based from the makers of a locally hosted piece of adware with instructions such as, “launch my pop-up when a users goes to Healingwell.com, or launch my pop-up when the user visits a page where “crohns” is mentioned”.

As an added piece of mind, we have since integrated a service called TagScan, from Ad-Juster, that regularly scans our ad tags (and any subsequent calls we make to third party ad agency systems or rich media vendors) for malware/adware type of deliveries. So if we get them (very rarely), we can catch them immediately – usually before they every go live, unless they wait for us to go live before swapping out a good ad for a malicious one.

I would suggest you post a note in the forum encouraging your users who see this to download a free version of AdAware, which I think is a fairly comprehensive Adware/Malware clean up tool
http://download.cnet.com/Ad-Aware-Free-Antivirus/3000-8022_4-10045910.html

As well as SpyBot’s Search and Destroy, which is also very good.
http://download.cnet.com/Spybot-Search-Destroy/3000-8022_4-10122137.html?tag=mncol;1

Running both will clean up most of what is out there. The best solution of course is a paid solution such as McAfee or Norton, but as freeware goes, the above two are very good.

We will of course continue to check on our end, as no system is 100% at blocking newly released malware, but TagScan is a commercial tool designed to ID malware and adware that gets syndicated through ad tags.

Peter's Note: May I also suggest using Malwarebytes. You can find it at:

GERD/Heartburn Moderator
Nissen Fundoplication 2/09
Allergy/Asthma

"Whatever you fight, you strengthen, and what you resist, persists.”

“Worry pretends to be necessary but serves no useful purpose”

“Accept - then act. Whatever the present moment contains, accept it as if you had chosen it. Always work with it, not against it.”
Eckhart Tolle

phil-uk
Regular Member


Date Joined Jul 2012
Total Posts : 190
   Posted 1/19/2013 1:44 PM (GMT -6)   
This is causing me some anxiety, as reported in another thread a few days ago.
My AVG is picking up the attack and defending the system. I close the window and start again. Then there seems to be no problem.
I already use Spybot and Malwarebytes. I have updated my defensive software and repeatedly scanned my hard disc, with no issues reported. I will look at adding Ad-Aware, although I think it could duplicate and interfere with my existing security arrangements.
I do not believe that McAfee and Norton are any more useful than their free competitors.

Importantly, so far, this problem is restricted to HW.

Perhaps we could try 24 hrs without the ads?
 
Thought I could send this directly to the Moderator Forum, but it doesn't have that capability.  Will copy and paste it there...

Post Edited By Moderator (dencha) : 1/19/2013 1:33:54 PM (GMT-7)


dencha
Forum Moderator


Date Joined Feb 2009
Total Posts : 7181
   Posted 1/19/2013 2:32 PM (GMT -6)   
Hi phil-uk,
If your virus program is picking it up and stopping it, there's no need to add any malware protection.  You obviously have it.  I am in the same situation.  I'm not adding anything, because I'm confident that I'm protected, and that it is just a nuisance and nothing more.
 
It's your call, but I don't think adding anything is necessary in your case.  Some who travel these forums aren't protected, and those are the ones Peter is trying to reach, as they're likely the ones bringing the problem to the site.
 
Not to worry,
Denise
GERD/Heartburn Moderator
Nissen Fundoplication 2/09
Allergy/Asthma

"Whatever you fight, you strengthen, and what you resist, persists.”

“Worry pretends to be necessary but serves no useful purpose”

“Accept - then act. Whatever the present moment contains, accept it as if you had chosen it. Always work with it, not against it.”
Eckhart Tolle

couchtater
Elite Member


Date Joined Jul 2009
Total Posts : 14475
   Posted 1/19/2013 2:39 PM (GMT -6)   
Yes, my AVG has been catching it everytime I've logged in and went live. Very annoying...
Joy
Lupus, Fibromyalgia, Glaucoma, Asthma, Hypothyriodism, Sleep Apnea, Degenerative Disk and Facet Disease, and Allergies

When life throws you lemons....
Pick them up and throw them right back at them! :))

phil-uk
Regular Member


Date Joined Jul 2012
Total Posts : 190
   Posted 1/24/2013 1:57 PM (GMT -6)   
Hi Denise,

The problem seems to have gone away, for now at least. No sign of our gremlin for at least the last 48 hrs! Well done and thanks to Peter, too.

cheers
phil
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