I am sorry you felt like the receptionist was "colder then before" however, I suspect you are a lot like me and have a tendency to assume people are upset with you.
My clinic - bless their hearts - the Mental Health Department is through a closed door and down a hallway where you check in with the dedicated receptionist/scheduler. I have cancelled appointments several times as well as cancelled therapy once because I did not feel I had a trust relationship with the therapist.
The receptionist has always worked with me and even put me on a wait list for appointments that may open up before the one I have scheduled. I received up to 6 calls last month with openings due to people cancelling.
One thing I do is interact with the staff and know their names so I don't feel like just a name to them but a person who calls them by their name.
I had one occasion years ago when I cancelled an appointment with my PCP on the day of the appointment and I was charged $50.00 for cancelling -
I have been going to this clinic since 1979 and it was the first time I cancelled at the last minute as I woke up ill that morning. One phone call to the clinic manager and politely reminding her of how long my hubby, my children and I had been coming to their clinic and the $50.00 charge went away.
I know you have had a rough time with this dang anxiety but remember to be your own best advocate. Advocating for yourself is an important talent. Don't be a passive player in your health. Take an active role.
As you know here in the forum we do not judge, we support and share our personal experiences in hopes that something we may share will help you out.
Keep on talking with us and call that clinic requesting the results of your lab work. Yes it is the job of your Dr. or his/her designee to call you but that doesn't always happen..................
This spring my oncologist ordered a urine test on me............looked at the results and nobody every notified me. I made the assumption the test was negative for bacteria and went on my merry way. The following month when test results were posted in "My Chart" I happened to see the results from the urine test = high bacteria..... I shot a quick message to my PC physician and she immediately ordered medication for me.
I also called the oncologist's nurse to ask if my oncologist had never seen the report - she called him and his answer was he saw the report but I had stated I felt ok and had no complaints so he did not medicate me..........arrgh.
This is one example of why I encourage everyone to advocate for themselves.
I hope your day is in the low anxiety range and know that I care.
and Heart/Cardiovascular Disease. "She Stood in the Storm & When the Wind Did Not Blow Her Away, She Adjusted Her Sails."